customer service manager

CS Manager is responsible for - leading customer service operations and ensuring a high level of customer satisfaction.- managing the customer support team, resolves escalated issues, and improves service processes and performance.- monitoring KPIs, drives team development, and ensures timely, professional responses to customer inquiries.- collaborating with...

About Our group is a comprehensive service solutions company headquartered in Bangkok, Thailand. Established in 2008, we take pride in having a robust network of customers, partners, and friends, forming a large community. ATA Services offers an extensive range of services tailored to any business looking to outsource some or all of their...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...

Industry: International Freight ForwarderLocation: Huai Khwang, BangkokWorking hours: Monday - Friday (9:00-18:00) Key Responsibilities:- Direct and oversee all daily operations of the Air Export & Import Customer Services team to achieve efficiency targets and strategic objectives.- Drive process effectiveness to...

**About the role** Responsible for managing and improving the end-to-end customer service experience across Boots Thailand, ensuring customer enquiries, complaints and escalated cases are handled effectively, professionally and within an appropriate service timeline. The role will work closely with the outsourced Customer Service team, stores, E-commerce,...

As a 4PL Customer Service Manager, you will be the first point of contact for CS Agent to escalate for operations issues, customer complaint, a customer relationship builder and handles performance management.Key responsibilities:Leading and managing the CS teams to focus on the key Customer Service Drivers:Easy to Do Business withTimely Delivery of...

Responsibilities Design and implement service strategies that exceed the expectations of a discerning luxury clientele. Lead, mentor, and train a team of service associates to maintain impeccable grooming, etiquette, and communication standards. Act as the primary point of contact for VIP clients, fostering long-term loyalty and...

Summary The CS Sales Manager is responsible for developing and successfully  executing strategies for profitable growth across new and existing customer portfolios, sales channels and prioritized manager’s tasks and delivering performance of Customer Relationship Team.Job Responsibilities Fully responsible to achieve CS Order Release and Profit targets...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries,...

Responsibilities: Oversee and manage daily activities within export cargo operations such as FCL, LCL, the buyer consolidation business and air shipment, ensuring smooth operations and adherence to company standards.Collaborate and coordinate effectively with shipper, carriers, overseas teams, and overseas buyers to align processes, resolve issues, and...

**OUR STORY** **At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.** **When you join ST, you will be part of a global business with more...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Management stream includes those...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Management stream includes those...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Management stream includes those...

Customer Services Manager This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including: Being responsible for managing...

What we do:FASTSHIP is Thailand’s leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers. As e-commerce in Southeast Asia continues to surge, FASTSHIP is expanding its offerings to deliver end-to-end logistics and supply chain solutions, powered by innovation and...

**Job Responsibilities:** - Taking of overall users’ satisfaction; pre- and post-sale - Managing both in house and outsource customer service team - Monitoring all tiers of CS, assess team performance, providing regular feedback and instituting performance enhancement strategies and increase efficiency - Coordinate with other department or party to solve...

DescriptionLUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s...

Thai Union Group PCLPosition:            Export Sales Coordinator - OEM IndustriesWork location:   Bangkok  Responsibility:Verify required documents for order creation and coordinate with relevant teams.Track delivery status and customer payments; handle delivery-related issues.Receive sales data (Purchase Orders) from the marketing team and...

- ให้ข้อมูลด้านร้านค้า กิจกรรมรวมถึงบริการด้านต่างๆ ของศูนย์การค้าฯ แก่ลูกค้า(Shopper)อย่างถูกต้อง - ตอบข้อซักถามและแก้ไขปัญหา...