Training Manager

1 week ago

Bangkok Bangkok City, 10, ไทย Beijing Foreign Enterprise Management Consultants Co.,Ltd. เต็มเวลา
Our client is a global leader in ICT infrastructure and smart devices in Thailand. The company provides telecommunications, enterprise IT, cloud, and consumer solutions, supporting Thailand’s digital transformation across government, business, and industry sectors. Responsibilities
- Achieve the business unit's financial targets, including Sales Order and Revenue objectives.
- Monitor and control the Learning Service cost rate to ensure effective cost management and operational efficiency.
- Establish and maintain strong customer relationships, ensuring customer satisfaction and proactively addressing and preventing customer complaints.
- Ensure the quality and effectiveness of training delivery in accordance with business and customer requirements.
- Develop and manage training delivery plans, ensuring training operations are executed smoothly, efficiently, and within the agreed timeline.
- Continuously monitor training performance and identify opportunities to improve service quality, operational efficiency, and customer experience. Qualifications
- Bachelor’s degree or above in Engineering, Business Administration, or a related field.
- At least 3–4 years of relevant experience in either: Customer Training Sales and Management; or Training Delivery within a telecommunications or IT service provider, technology vendor, or training academy environment.
- Strong presentation and interpersonal skills, with excellent verbal and written communication abilities.
- Proficiency in spoken and written English is required.
- Proficiency in spoken and written Chinese is highly preferred.
- Willingness and ability to work overseas and outside regular

working hours
, when required.
- Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.