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Team Leader

3 weeks ago

Bangkok, Bangkok, Thailand TP Full time

Education requirement - Diploma/Degree and above.

Proficiency in English and Thai is required.

2 years experience managing account management project as a TL of a BPO company.

Knowledge of basic KPIs and advance KPIs.

Ability to work across shifts and also support the team training and quality..

Job DescriptionTo manage a team of associates, doing account management.

Manage both internal & client side KPIs.

Responsible for team performance management and hygiene.

Experience in account management, growth projects in a 24/7 account is a plus.

Job skills required: English