Customer Experience Analysis Specialist

Get to Know our Team:Agoda's Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda's values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing...

About AgodaAt Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

Funding Societiesis the largest unified SME digital loans platform in Southeast Asia. It is licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam. The FinTech company provides THB35 billion annually in business loans to small and medium-sized enterprises (SMEs).In Thailand, we operate under a debt-crowdfunding license...

JOB :The incumbents provide supports the development of product pricing to help achieve profitable growth by performing analysis of internal and external resources eg product competitive analysis, customer analysis, market trend, etc; collaborating to product development cycle; assisting with validation of pricing models.QUALIFICATION :Related...

OverviewSystems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...

Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

This role will build a Customer Experience strategy that leverages new sources of expertise and best practices to create the framework and standards that lead to customer experiences that surpass expectations, create differentiation, and drive loyalty and revenues while also reducing operating costs. This role will be responsible for guiding and influencing...

Summary:The Customer Experience Manager is responsible for driving customer and employee engagement initiatives that reinforce brand value, and support long-term customer retention across the company's industrial and logistics real estate portfolio. This role designs and delivers tenant and employee engagement initiatives, administers customer satisfaction...

About the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...

Lead strategic projects focused on maximizing productivity and optimizing Customer Service operations, ensuring timely delivery and measurable business outcomes.Conduct end-to-end data analysis and deep-dive root cause analysis (RCA) on core CS metrics to identify friction points and deliver actionable, data-driven insights to management.Create, maintain,...