IT Manager

32 minutes ago


Bangkok, Bangkok, Thailand Thana Telecom Full time

Responsibilities :

  1. POS Systems & Operations Management

  2. Oversee the end-to-end lifecycle of the Point-of-Sale (POS) system, Including infrastructure,

    applications, daily operations, and budget.

  3. Manage relationships with third-party vendors and out-sourced partners to ensure service

    level agreements (SLAs).
  4. Support business growth by leading IT setups for new store openings and managing the

    decommissioning process for store closures.

  5. Internal IT Support & Infrastructure

  6. Direct the internal IT support function, providing efficient technical assistance to all departments.

  7. Maintain and improve the company's internal IT environment to ensure maximum system uptime

    and security.

  8. Project Management (Mobile Application & IoT)

  9. Act as the Project Owner for mobile application development, representing the company's

    interests in dealings with software vendors.

  10. Handle all project phases, including budget allocation, system design requirements, and comprehensive

    documentation.
  11. Research and implement innovative solutions, such as next-generation POS upgrades and IoT

    (Internet of Things) applications to enhance business efficiency.

  12. Financial & Strategic Planning

  13. Formulate and manage the annual IT department budget, ensuring cost-effective investments and

    resource allocation.

  14. Align IT strategies with business goals to drive overall organizational growth.

Qualification :

  • Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or a

    related field.
  • 5-7 years of professional experience in IT, with at least 2-3 years in a supervisory or management role.
  • Technical Skill :

  • Strong understanding of POS systems and retail IT environments.

  • Proven experience in Project Management and Vendor Management.
  • Familiarity with cybersecurity best practices and IoT trends.
  • Soft Skills :

  • Excellent problem-solving and decision-making abilities.

  • Strong communication skills to bridge the gap between technical teams and business stakeholders.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.

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