Duty Manager

2 hours ago

Surat Thani, Surat Thani, Thailand Minor International Full time
Company Description

Located on the stunning Bophut Beach in Koh Samui, Thailand, NH Collection Samui Peace Resort is a premier destination known for its exceptional hospitality and serene atmosphere. We pride ourselves on providing a luxurious experience for our guests with Stylish Accommodations: 122 beautifully designed rooms, suites, and villas that blend traditional Thai aesthetics with modern comforts.

Job Description

  • Manage the daily operations of the hotel during the assigned shift.

  • Coordinate between different departments to ensure smooth and efficient guest services.

  • Monitor and resolve any issues or concerns raised by guests or staff in a timely manner.

  • Check guest arrivals and ensure that all guest requests are addressed accurately and promptly.

  • Support all staff to ensure they are knowledgeable and understand hotel services and facilities.

  • Manage and review room reservations, check-ins, and check-outs to ensure compliance with hotel standards.

  • Report any significant incidents or issues to the manager or management team.

Qualifications


• College degree in hotel management or related field

• Previous experience in Front Office

• Strong communication skills

• Familiar with Front Office Systems

• Fluent in English both verbal and written

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