Shop - Cluster Lead (E-commerce) - Thailand

Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Roles & Responsibilities:

• Drive categories specific strategies and business initiatives

• Overall management of business' top and bottom line and collaborating strongly with cross functional teams to drive operational improvements.

• Responsible for identifying, prioritizing and recruiting the merchants in the categories

• Map out the key accounts and high potential accounts in the category through different information channels (competitor data, industry data, events, etc.)

• Maintain ongoing relationships with category key accounts even after they are onboard

• Manage accounts (KA team is in charge of KA management, high potential account team is in charge of high potential accounts management) on the marketplace, including new merchants incubation, growth, product portfolio, pricing strategy and promotions

• Build trust with merchants' key stakeholders and maintain a good relationship with key contact persons

Qualifications
Minimum Qualifications

• Minimum Bachelor's Degree or above

• Solid relevant experience with major e-commerce marketplaces with strong connection to Thailand seller resources

• Good understanding of the consumer demands, payment, logistics and overall regulatory landscape

• Good communication and leadership skills, hard-working and open-minded

• English and Thai language proficiency required

Preferred Qualifications:

• Structured thinking, data and logic driven

• Enjoy building things from scratch and getting hands dirty

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​