Field service and application engineer

2 weeks ago

Bangkok, Bangkok, Thailand Sesotec (Thailand) Ltd. Full time ฿1,200,000 - ฿2,400,000 per year
Position Overview

We are looking for a motivated and technically skilled Service & Application Engineer to join our team.

This hybrid role (50% Service / 50% Application) will support customers through equipment installation, maintenance, and technical troubleshooting, as well as application support, training, and product demonstrations.

The ideal candidate combines strong technical capability, customer-oriented thinking, and excellent English communication skills—both written and spoken.

Key Responsibilities

Service Engineering (50%)

  • Perform installation, calibration, maintenance, and repair of systems at customer sites or remotely.
  • Conduct preventive maintenance and prepare accurate service reports in English.
  • Diagnose and troubleshoot technical issues, coordinating with regional and factory-level support when necessary.
  • Manage spare parts and service tools efficiently.
  • Support warranty, service contracts, and after-sales activities to ensure customer satisfaction.

Application Engineering (50%)

  • Provide technical and application support to customers and the sales team.
  • Conduct product demonstrations, user training, and application testing in English.
  • Assist in pre-sales and post-sales technical discussions, preparing presentations, proposals, and reports.
  • Understand customer needs and recommend suitable product configurations or technical solutions.
  • Create and maintain technical documents, manuals, and training materials in English.
  • Collect feedback from customers to support continuous improvement and product development.
Qualifications
  • Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, Mechatronics, or related field).
  • 3–5 years of experience in a technical service or application support position.
  • Strong command of English — fluent speaking and clear technical writing are essential.
  • Hands-on experience with field installation, troubleshooting, or system integration.
  • Excellent communication, presentation, and interpersonal skills.
  • Proficiency in Microsoft Office and relevant technical or diagnostic software.
  • Willingness to travel locally and internationally (up to 70% of the time).
Personal Attributes
  • Customer-focused and professional demeanor.
  • Strong problem-solving and analytical skills.
  • Highly organized with the ability to manage multiple tasks effectively.
  • Self-motivated, proactive, and capable of working independently or in a team.
  • Continuous learner with a strong interest in new technologies.
Benefits
  • Competitive salary and performance incentives.
  • Ongoing technical and language training.
  • Health insurance and travel allowance.
  • Opportunities for professional growth in a global environment.

  • Field Application Engineer

    5 days ago

    Bangkok, Bangkok, Thailand LMI Technologies Full time

    LMI Technologies, recognized as one of Canada's Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory...

  • Field Service Engineer

    3 days ago

    Bangkok, Bangkok, Thailand Bruker Full time

    OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation...

  • Field Service Engineer

    3 days ago

    Bangkok, Bangkok, Thailand Bruker Full time

    OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation...

  • Field Service Engineer

    3 days ago

    Bangkok, Bangkok, Thailand GE HealthCare Full time

    Job Description SummaryA field service engineer to support repair and maintain of Diagnostic Imaging Systems such as Magnetic Resonance Imaging (MRI) and Computed Tomography (CT).GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas...

  • Field Service Engineer

    3 days ago

    Bangkok, Bangkok, Thailand Heidelberg Graphics (Thailand) Limited Full time

    Job ScopeBe a part of the professional service team of Heidelberg Graphics Thailand. The job roles are installation, machine testing, operating instruction, application instruction, overhauling, troubleshooting of the printing process machines of the HEIDELBERG and affiliated brands. The job nature is onsite services and sometimes do remote consulting to...

  • Field Services Engineer

    3 days ago

    Bangkok, Bangkok, Thailand Olympus Corporation Full time

    Position SummaryThe Field Service Engineer is responsible for providing technical service, installation, preventive maintenance, and troubleshooting support for Olympus medical equipment in the assigned area (Central to Chai Nat). This role requires frequent travel and hands-on technical work at customer sites to ensure high-quality service and customer...

  • Field Service Engineer

    3 days ago

    Bangkok, Bangkok, Thailand GE HealthCare Full time

    Job Description SummaryAs a Field Service Engineer at GE Medical Systems (Thailand) Ltd., you will be responsible for the installation, maintenance, troubleshooting, and repair of a wide range of GE medical imaging equipment and other healthcare technology within Thailand, ensuring optimal performance and customer satisfaction. You will support repair and...

  • Application Engineer

    3 days ago

    Bangkok, Bangkok, Thailand C. Melchers & Co. (Thailand) Ltd. Full time

    Application Engineer (Simulation Software) Salary:Base Salary (Negotiable)  Location: Bangkok, near BTS Ekamai (hybrid: office and remote) Working Hours: Monday to Friday, 8:00 AM – 6:00 PM (Flexible, 8 hours per day).  Website: Melchers ThailandArea of Responsibility:Primary: ThailandSecondary: Regional support for other technical application...

  • Field Applications Engineer

    7 days ago

    Bangkok, Bangkok, Thailand Emerson Career Site Full time

    In This Role, Your Responsibilities Will Be:Participate/Deliver industry events, tradeshow technical workshops and seminars to drive market awarenessBuild strong technical relationships with customer, inspiring confidence in NI's platform.Understand customer technical requirements and recommend software and hardware architectures.Drive NI's technical...

  • Field Service Engineer

    2 weeks ago

    Bangkok, Bangkok, Thailand Atotech (Thailand) Co., Ltd. Full time ฿1,200,000 - ฿2,400,000 per year

    We are looking for an exceptional Installation & Service Engineer who can…Conduct on site system installations, troubleshooting, and preventive maintenance.Assist customers to use MKS Atotech equipment smoothly.Preliminary contact for all of customers' system problems.Provide professional service to achieve the best customer satisfaction &...