Customer Service Staff-Warehouse
5 days ago
Key Responsibilities:
- Process customer orders accurately in the system.
- Coordinate with warehouse staff to ensure timely picking, packing, and dispatch.
- Respond to customer inquiries via phone, email, or chat regarding order status, delivery schedules, and product availability.
- Handle complaints and resolve issues promptly to maintain customer satisfaction.
- Prepare and maintain shipping documents, invoices, and delivery notes.
- Update inventory and order status in ERP/WMS systems.
- Work closely with logistics providers for shipment tracking and delivery arrangements.
- Communicate with internal teams (sales, warehouse, finance) to ensure smooth operations.
- Ensure adherence to company policies, warehouse safety standards, and regulatory requirements.
Qualification:
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- At least 0-2 years in Customer Service or warehouse operations preferred. Fresh graduates are welcome.
- Strong communication and problem-solving abilities.
- Proficiency in ERP/WMS systems and Microsoft Office applications.
- Ability to multitask, prioritize, and work effectively under pressure.
- Detail-oriented with a customer-focused mindset.
- Proficient of English Skill
Working Location: Moo 4, Bueng Sub-district, Si Racha District, Chonburi Province 20230
Working Hours: Monday-Friday
- Day Shift: 08:00 AM – 05:00 PM
- Night Shift: 08:00 PM – 05:00 AM
We offer an attractive remuneration package to the successful candidate with exciting and challenging roles in our progressive organization.
Interested applicants, please submit your updated resume with current & expected salary via APPLY NOW
Yusen Logistics (Head Office)2525 One, Two FYI Center, 6th, 7th Fl., Rama 4 Rd.,
Klongtoey, Klongtoey, Bangkok 10110
Tel and
Only shortlisted candidates will be notified.
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