Officer, ULD Data Quality Assurance

3 days ago

Bangkok, Bangkok, Thailand Unilode Aviation Full time
:

The ULD Data Quality Assurance Officer is responsible for improving the accuracy and integrity of customer ULD messaging across Unilode's global network. The role involves proactive data analysis, stakeholder follow-up, and identification of root causes to reduce stock discrepancies and unreported ULDs. Through close coordination with internal teams, ground handlers, and station representatives, the officer helps safeguard Unilode's asset visibility and contributes to service excellence and operational efficiency.

Key Responsibilities

ULD Messaging Quality Monitoring

Collaborate, Courage, Customer Focus, Drive Results

  • Manage weekly follow-up of station-level stock discrepancies, unreported ULDs, on-loan, and interline units.
  • Identify and investigate missing UCM and SCM messages, following up directly with stations.
  • Provide discrepancy and unreported ULD reports for key stations and escalate unresolved issues.
  • Liaise with internal teams to request and process messaging updates.
  • Maintain accurate logs of all follow-ups, actions, and outcomes.

Data Analysis and KPI Reporting

Collaborate, Customer Focus, Drive Results

  • Support data validation and analysis efforts to ensure accurate ULD messaging data.
  • Collaborate with the Data Processing and Process & Performance Excellence teams to generate actionable KPI reports.
  • Present weekly on-loan and interline reports, highlighting anomalies and follow-up actions.

Root Cause Investigation and Continuous Improvement

Courage, Drive Results, Customer Focus

  • Maintain detailed records of recurring data discrepancy issues.
  • Conduct root cause analysis for messaging gaps and inaccuracies in the customer network.
  • Propose process improvements based on insights gained through data trends.

Additional Duties

Collaborate, Drive Results

  • Carry out additional assignments as delegated by the supervisor to support departmental priorities.
  • Act as a team player, providing support in broader operational and quality initiatives.

Our Values in Action:

  • Be humble and curious: You are eager to learn, open to feedback, and strive for improvement in messaging quality and operations.
  • Inspire, empower and prosper: You take pride in helping colleagues access reliable data that drives better performance.
  • Team up to be better: You collaborate with internal teams, ground handlers, and stations to drive accuracy and reduce asset risk.
  • Be passionate about our customers: You ensure data integrity that supports timely, accurate asset tracking and high service standards.
  • Take ownership and get stuff done: You proactively follow up, investigate issues, and resolve them with accountability.
  • Be eager to win: You challenge poor practices and drive improvements that reduce risk and enhance asset visibility.
  • Build a better future: You support the foundations of data-led decision making by ensuring reliable and accurate ULD data.

Requirements:

Skills and Experience

  • University degree in an aviation-related field (preferred).
  • Experience in aviation operations, logistics, or ULD planning is an advantage.
  • Willingness and ability to work in rotating shifts and hybrid work environments.
  • Strong Excel and Outlook skills; ability to handle data-heavy tasks with accuracy.
  • Understanding of IATA ULD messaging standards and dispositioning is a strong plus.
  • Strong attention to detail and ability to manage multiple tasks effectively.
  • Excellent time management and interpersonal communication skills.
  • Fluent spoken and written English; additional languages are an asset.

  • Officer, ULD Data Quality Assurance

    3 days ago

    Bangkok, Bangkok, Thailand Unilode Aviation Full time

    The ULD Data Quality Assurance Officer is responsible for improving the accuracy and integrity of customer ULD messaging across Unilode's global network. The role involves proactive data analysis, stakeholder follow-up, and identification of root causes to reduce stock discrepancies and unreported ULDs. Through close coordination with internal teams, ground...

  • Officer, Special ULD

    16 hours ago

    Bangkok, Bangkok, Thailand Unilode Aviation Full time

    The Officer, Special ULD & Accessories Management is responsible for the day-to-day tracking, handling, and distribution of special ULDs and accessories in accordance with customer agreements. This role ensures high-quality service delivery, facilitates effective stock balancing, and provides operational support for special ULD requests across global airline...

  • ULD Operations Supervisor

    3 days ago

    Bangkok, Bangkok, Thailand Unilode Aviation Solutions Full time

    About us:Unilode manages the world's largest outsourced fleet of ULDs (Unit Load Devices) and owns the largest global network for the maintenance and repair of containers, pallets, and inflight food service equipment. Our outsourcing solutions help our customers improve business performance and deliver efficiencies and operational benefits.Role overview:The...

  • Junior Quality Assurance

    16 hours ago

    Bangkok, Bangkok, Thailand Blendata Full time

    Job DescriptionLocation: BKK, ThailandAbout UsJoin Blendata, a deep tech company and a leading provider of Big Data analytics and Data Lakehouse solutions. We are at the forefront of transforming how businesses harness data, delivering innovative solutions that drive measurable results. Our team thrives on collaboration, technical excellence, and a passion...

  • Quality Assurance Operator

    1 week ago

    Bangkok, Bangkok, Thailand Scale Talent Management Full time ฿1,200,000 - ฿2,400,000 per year

    Company OverviewScale Talent Management is a global, high-performance creator agency supporting digital models and content creators through operational systems, marketing strategies, and business optimisation. Our mission is to help creators maximise their potential through consistent structure, professional management, and data-driven strategies.The Quality...

  • Officer, Data Processing

    2 weeks ago

    Bangkok, Bangkok, Thailand Unilode Aviation Full time ฿500,000 - ฿1,000,000 per year

    :The Officer, Data Processing is responsible for ensuring accurate, timely, and high-quality data management within Unilode's operational systems. This role supports network efficiency by correcting errors, updating flight schedules, and maintaining stock records. The position requires attention to detail, collaboration across departments, and adaptability...

  • Officer, Data Processing

    3 days ago

    Bangkok, Bangkok, Thailand Unilode Aviation Full time

    The Officer, Data Processing is responsible for ensuring accurate, timely, and high-quality data management within Unilode's operational systems. This role supports network efficiency by correcting errors, updating flight schedules, and maintaining stock records. The position requires attention to detail, collaboration across departments, and adaptability to...

  • Quality Assurance

    7 days ago

    Bangkok, Bangkok, Thailand Shopee Full time ฿900,000 - ฿1,200,000 per year

    Job DescriptionUnderstand business requirements by analyzing product design document of the features / tasks assigned for e-wallet and credit.Create test cases and prepare test data, set up exit criteria for ShopeePay-related features.Test execution to find any design or development defects that might have been neglected when designing or developing a...

  • Quality Assurance Lead

    2 weeks ago

    Bangkok, Bangkok, Thailand Ngern Tid Lor Full time ฿1,200,000 - ฿2,400,000 per year

    Company DescriptionNgern Tid Lor, a subsidiary of Tidlor Holdings Public Company Limited (TIDLOR), is a leading provider of vehicle title loans and the largest branch-based non-life insurance broker in Thailand. Operating under brands like Ngern Tid Lor, Prakan Tidloh, Areegator, and heygoody, the company focuses on offering accessible, fair, transparent,...

  • Quality Assurance Engineer

    16 hours ago

    Bangkok, Bangkok, Thailand AirAsia Full time

    Job DescriptionOVERVIEW:Location: Don Mueang International Airport, BangkokDepartment: EngineeringEntity: Thai AirAsiaStatus: Full-timeYOUR ROLE AS A QUALITY ASSURANCE ENGINEER (QA ENGINEER):As a QA Engineer, you will be responsible for implementing a suitable system of quality assurance operations to effectively and efficiently ensure and enforce the...