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Technical Solutions Specialist
2 weeks ago
Responsibilities
About the Team
The Lark Global Parntership Team is a strong and dynamic team and is focused on conveying Lark's value propositions through close relationship with partners. The team's technical expertise, problem-solving skills, and ability to communicate complex concepts effectively are key to ensuring our customers' success and satisfaction. As part of this team, you will work closely with sales, product development and customers to achieve success in customer acquisition and product market.
Job Responsibilities:
Be a key stakeholder in the end-to-end sales cycle
Become the trusted technology advisor for customers, partners and internal teams.
Own the technical discovery and qualification process to fully appreciate customers' business objectives and pain points
Provide first-line technical responses during all phases of a sales cycle
Prepare and deliver value-based demonstrations, Proof-of-Concept showcasing Lark platforms strengths as they align to customer success criteria
Partner with Lark GTM teams (i.e. Marketing, Sales, Sales Ops, and CSMs) in realizing customers' transformational visions
Identify customer objections and partner with cross-functional teams (i.e. Sales, Strategy, Product Management, and Engineering) to create acceptable solutions
Qualifications
Minimum Qualifications:
Min 4 years of solution engineering or solution consulting or solution architect experience in SaaS organization.
Familiar with the enterprise SaaS ecosystem.
Experience in building and delivering Proofs of Concept (PoCs).
Self-motivated and able to adapt to rapidly evolving product, organization and market.
Ability to travel as needed and to work flexible hours throughout the sales territory.
Preferred Qualifications:
Experience working with customers in the APAC market, especially Thailand.
Possess Industry Domain Knowledge such as ICT, Retail, Manufacturing, Finance, etc.
Experience in responding to functional & technical elements of RFIs/RFPs independently and effectively.
Experience with cloud technologies -SaaS applications, cloud infrastructure, etc.
"Start-Up" mindset or experience on approach of problems and polished resolutions.
About Lark
Lark is the next-generation collaborative tools that boost organizations' efficiency, creativity, and engagement by integrating Messenger, Docs, Calendar, Video calls, Emails, and more into one easy-to-use app.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
