Admin Officer

Company: Champion3 Co.,Ltd.

Job position: Admin Officer (CRM & Sale support)

About Us: Champion3 is ready to be your marketing partner, providing you with an experienced team to promote your brand in the best way, generate new customers and increase sales. Our services are designed to serve companies of all sizes, from small local businesses to international brands with established sales networks.

Champion3 is on an exciting growth trajectory, and we are seeking an experienced Admin Officer (CRM) to join our team. As an Admin officer supporting CRM & Sale, you will play a crucial role in building and maintaining strong relationships with our key customers, identifying growth opportunities, and ensuring overall client satisfaction.

Responsibilities:

• Resolve customer complaints efficiently, ensuring a positive customer experience.
• Keep customers informed about the latest products to drive sales.
• Collaborate with our Account Manager to strategically plan and align efforts.
• Understand and address individual customer needs effectively.
• Develop and execute CRM strategies to retain customers, enhance brand loyalty, and expand brand value.
• Segment the customer database for targeted marketing activities.
• Plan, execute, and assess performance of CRM programs within internal teams.

Skills and Qualifications:

• Proven work experience as administrator (CRM), training is available by our Team Account Manager.
• Technical expertise with CRM and analytical systems.
• Knowledge of online marketing methods and best practices.
• Bachelor's degree in related fields (1 year experience would a plus)
• Strong organisational skills to manage competing demands.
• Attention to details for maintaining CRM data integrity.
• Commercial awareness for designing campaigns based on the target market.
• Strong communication skills with a customer-oriented attitude.
• Demonstrated ability to convey urgency, openness to new ideas, inclusion and diversity, integrity, customer focus, and respect.

Requirements:

• Bachelor's degree in administration or a related field.
  
  (1 year minimum work experience in related fields)
• Excellent interpersonal and communication skills in English and Thai (will be strongly considered)
• Team player with leadership skills.
• Positive attitude focused on customer satisfaction.

Work Conditions:

• Working Hours: 8:00 am – 17:00 pm
• Working Days: Monday – Friday
• Location: Champion3 Co., Ltd. 32/8 Moo 9, Tambol Nongprue, Muang Pattaya, Amphur Banglamung, Chonburi 20150

Benefits:

• Performance-based bonuses annually.
• Profit sharing twice a year.
• Review salary annually (base on performance)
• Six days of annual leave during the first year and a minimum of 20 public holidays.
• Overtime compensation.
• Health insurance coverage.
• Social security benefits.
• Monthly allowance/travel allowance.

How to Apply:

Interested applicants are required to submit a full CV, expected remuneration with a recent photo. Or get in touch with us, please contact Khun Pam, Tel: , Human Resource (Champion3 Peoples's team) on Monday-Friday, (08:00 am - 17:00 pm.)