Current jobs related to Customer Service Representative - Chiang Mai, Chiang Mai - ANYWHEEL CO., LTD.

  • Customer Supervisor Arena Staff

    9 hours ago

    Chiang Mai, Chiang Mai, Thailand 50FLY Family Entertainment Center Chiang Mai Full time

    𝐉𝐎𝐁 𝐎𝐏𝐄𝐍𝐈𝐍𝐆𝐒𝘑𝘰𝘪𝘯 𝘶𝘴 𝘢𝘴 𝘸𝘦 𝘦𝘹𝘱𝘢𝘯𝘥 𝘪𝘯𝘵𝘰 𝘵𝘩𝘦 𝘭𝘢𝘳𝘨𝘦𝘴𝘵 𝘍𝘢𝘮𝘪𝘭𝘺 𝘌𝘯𝘵𝘦𝘳𝘵𝘢𝘪𝘯𝘮𝘦𝘯𝘵 𝘊𝘦𝘯𝘵𝘦𝘳 𝘪𝘯 𝘕𝘰𝘳𝘵𝘩...

  • Chat Support Consultant, crypto

    2 weeks ago

    Chiang Mai, Chiang Mai, Thailand SupportYourApp Full time

    Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

  • ผู้จัดการฝ่ายการเงิน (Finance Manager)

    9 hours ago

    Chiang Mai, Chiang Mai, Thailand Standard Tour Full time

    Role Description รายละเอียดงานวางแผน ควบคุม และบริหารงานด้านการเงินและบัญชีของบริษัททั้งหมดจัดทำงบประมาณ ประมาณการกระแสเงินสด

  • Application Engineer

    1 day ago

    Chiang Mai, Chiang Mai, Thailand Johnson Controls Full time

    Who we areBuild your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries...

  • Sales Executive

    9 hours ago

    Sai Mai, Bangkok, Thailand บริษัท ล็อคโฮม เอ็นชัวร์ จำกัด Full time

    Sales Executive (Multi-Product Sales) รับสมัครด่วนสถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตสายไหม), นนทบุรี(ปากเกร็ด)สาขาอาชีพหลัก : ขาย สาขาอาชีพรอง :...

  • Camp Sous Chef

    3 days ago

    Chiang Rai, Golden Triangle Tented Camp, Thailand Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

Customer Service Representative

3 hours ago

Chiang Mai, Chiang Mai, Thailand ANYWHEEL CO., LTD. Full time

Position highlights:

  • Support customers via emails, chats, and more
  • At least 1-2 years of experience in customer service field
  • Intermediate to advanced English proficiency

Responsibilities:

Anywheel is seeking experienced Customer Service Representatives (Thai-English reading & writing) to achieve customer satisfaction and success with a leading micro-mobility service provider in Singapore.

  • Respond promptly and resolve customers' real-time concerns and queries with care and professionalism via email and instant messaging channels.
  • Troubleshoot the common issues of the service for customers effectively using both Thai and English proficiency.
  • Manage and process backend appeals related to the micro-mobility service with careful attention and discretion according to the SOPs.
  • Follow up with customer queries and ensure the satisfaction of service.
  • Represent the positive image of the service with an open-mind and customer-centric mindset.
  • Recommend suitable products of the service to customers.
  • Monitor customers behavior, feedback, complaints, and suggestions and forward to the appropriate department.
  • Monitor the operation of the service system, its pattern, and possible anomalies.
  • Coordinate with internal departments and external organizations to ensure effective communication and collaboration.
  • Organize and categorize customers issues and queries in various situations, channels, and contexts.

Qualifications and Skills Required:

  • Bachelor's degree or equivalent (preferably in management or English-related fields)
  • At least 1-2 years of experience in customer service or a related field
  • Intermediate to advanced Thai and English reading and writing skills
  • The ability to work in shifts
  • The ability to work as part of a team as well as independently
  • Interpersonal and customer service skills
  • Professionalism and patience
  • Time-management skills
  • Friendly, approachable, and open-minded manners
  • Attention to details
  • The ability to handle chats and emails in high volume
  • Multitasking skills
  • Problem-solving skills