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Account Executive

2 weeks ago

Bangkok, Bangkok, Thailand BASE Playhouse Full time

BASE Playhouse
is an expert in Learning Design Solutions and a pioneering HR Tech company , founded on a mission of "INSPIRING GREATNESS IN PEOPLE".

We believe in "The Right Way of Learning". We use Gamification and Simulation-Based Learning to create a "safe practice field," ensuring that learning is always Fun, Fresh, Meaningful, Practical and Simple.

We are looking for a talented and passionate Account Executive to drive our key programs (Hackathons and Bootcamps) and help us create a massive impact.

About the Role

The Account Executive at BASE Playhouse is responsible for managing client interactions, driving sales, and ensuring customer satisfaction. This includes initiating outbound calls to potential clients, assisting with inquiries, processing orders, and addressing customer concerns to maintain high satisfaction. The Account Executive also plays a key role in collaborating with the sales team to coordinate follow-ups, maintain accurate records, and analyze sales data to identify trends, ensuring all activities are aligned with the company's overall goals and objectives.

Job Responsibilities

  • Initiate outbound calls to potential clients, introducing products or services.
  • Assist customers with inquiries, product information, and order processing.
  • Address customer concerns, resolving issues to ensure customer satisfaction.
  • Meet or exceed sales quotas and targets.
  • Maintain accurate and organized records of sales interactions.
  • Collaborate with the sales team to coordinate follow-up activities.
  • Generate sales reports and analyze data to identify trends and opportunities.

BASE Characters We Are Looking For

We are looking for someone who not only has excellent project management skills but also embodies our core values:

  • You 'Be a Pro Player' : You earn TRUST and deliver committed results with COMPETENCE and PROFESSIONALISM. You are accountable, results-oriented, and can manage complex projects effectively.
  • You 'Hit the Dungeon' : You are a BRAVE PIONEER who doesn't stop CHALLENGING the IMPOSSIBLE. You see problems as opportunities and proactively seek process improvements.
  • You 'Keep Leveling Up' : You LEARN and IMPROVE yourself continuously. You are eager to grow and help your team grow with you.
  • You believe in 'Epic Team Wins' : You share the SAME GOAL to WIN TOGETHER. You are a master coordinator and communicator who understands that WE TRUST, WE SUPPORT, TEAM THRIVES.
  • You 'Value Originality' : You SEEK differences in people and RESPECT the diversity of individuals. You are open-minded and thrive when collaborating with diverse clients and internal teams.