Workplace Experience

Position Overview:

Workplace Experience & General Affairs Officer is a key member of the People & Culture team, responsible for ensuring smooth office operations, supporting employee engagement, managing travel and expenses, and maintaining company documents and contracts to create an efficient and positive workplace experience. You will collaborate closely with other People & Culture teams and 13 business units within LEARN Corporation, delivering a seamless employee experience from office operations to engagement activities.

We seek an individual who can think on their feet (adapt quickly, remain resourceful, and solve problems independently). Exceptional communication skills, strong attention to detail, and a service-oriented mindset are essential. The ideal candidate should have prior involvement in extracurricular activities at university, demonstrating initiative, teamwork, and the capacity to manage multiple responsibilities. Above all, you will serve as a positive ambassador for People & Culture team, reflecting our commitment to employee well-being and organizational excellence.

Key Responsibilities

1. Workplace & Office Management

• Daily Operations: Oversee and maintain the office's functionality, cleanliness, and comfort, ensuring a positive day-to-day workplace experience.
• Workplace Utilization: Identify opportunities to optimize office layout and space usage for improved efficiency and collaboration.
• Vendor & Staff Coordination: Supervise support staff (e.g., maids) and work with internal teams to resolve workplace-related concerns and maintenance needs.
• Building Management Liaison: Act as the primary contact with office building management (MBK Tower), coordinating renovations, repairs, parking systems, and visitor arrangements.
• Inventory & Procurement: Track and forecast office supplies, stationery, and groceries; handle ordering within set budgets to ensure adequate resources.

2. People Experience & Engagement

• Employee Engagement: Assist in planning and executing activities that foster a positive, inclusive, and vibrant culture.
• New Hire Welcomes: Support onboarding by preparing workspaces, materials, and orientation logistics, ensuring a welcoming start for new employees.
• Employee Listening: Manage chat channels, conduct regular group listening sessions, gather feedback, and analyze insights to propose solutions that improve overall employee experiences.
• Daily Support: Provide administrative support to People & Culture team as needed.

3. Travel Arrangements

• Booking & Coordination: Coordinate travel (e.g., flights, car rentals) for employees from 12 Business Units, liaising with external travel agencies for cost-effective options.
• Logistics Management: Ensure all travel details are accurate, timely, and well-communicated to relevant stakeholders.

4. Expense & Billing Administration

• Financial Processing: Manage expense claims, billing, and invoicing through the company portal.
• Accuracy & Timeliness: Verify the correctness of General Affairs financial transactions, maintaining clear records for audits and reporting.

5. Document and Contract Management

• Prepare and Maintain essential company documents, including contracts and official records.
• Responsible for contract renewal through monitoring contract timelines, facilitating reviews, and securing necessary approvals.

Qualifications

• Education and Experience: Bachelor's degree in a related field; fresh graduates with strong skills and enthusiasm are encouraged to apply. Preference given to candidates with experience in managing events or activities during university.
• Independent Problem-Solving: Proven ability to think on your feet (adapt quickly, remain resourceful, and resolve issues proactively).
• Detail-Oriented: Demonstrated track record of handling documents, data, and tasks accurately under time constraints.
• Communication: Strong Thai written and verbal communication skills, with the ability to work effectively with internal teams, external partners, and service providers.
• Service-Minded: Displays a courteous, proactive approach as a representative of People & Culture team.
• Growth Mindset: Shows eagerness to learn and grow within Human Resources function.
• Organization & Multitasking: Excellent organizational skills and the ability to prioritize tasks in a dynamic environment.
• Teamwork & Independence: Comfortable working autonomously while collaborating seamlessly with cross-functional teams.
• Technical Proficiency: Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Drive).

Why Join Us?

• High Impact: Contribute directly to a positive employee experience and help shape the company culture.
• Collaborative Environment: Work alongside diverse teams and gain broad learning opportunities across 13 Business Units.
• Meaningful Contribution: Play a key role in building an engaging, efficient, and supportive workplace at LEARN Corporation.

If you are passionate about enhancing the employee experience, thrive in a hands-on role, and excel at thinking on your feet, we invite you to apply and help us build a truly people-centered workplace at LEARN Corporation.