Registration Officer

2 weeks ago

Khlong Toei, Bangkok, Thailand MedPark Hospital Full time

Responsibilities:

  • Welcome, greet, and provide service with a traditional Thai "wai" gesture.
  • Provide efficient and prompt service to both internal and external customers.

  • Capable of and responsible for patient registration, including:

  • Providing accurate and efficient registration services for new and returning patients.

  • Accurately updating patient personal information in accordance with hospital policy.
  • Able to perform initial symptom screening and accurately refer patients to specialists.
  • Possessing knowledge and understanding of medical terminology.
  • Ensuring patient convenience and providing accurate information regarding registration.
  • Effectively coordinate and communicate both within and outside the department.
  • Possess knowledge of various insurance cards and be able to perform initial eligibility checks for patients in the system.
  • Have knowledge of insurance company claim forms and be able to prepare necessary documents accurately for patients.
  • Proficient in using the HIS (Hospital Information System) for registration and inpatient admission tasks, and able to follow procedures correctly.
  • Able to utilize system functions efficiently.
  • Participate in training as required by the hospital.
  • Participate in departmental training.
  • Actively participate in staff meetings and various departmental activities.

Qualifications:

  • Bachelor's Degree in Business Administration or related field
  • Have at least 2 years experience preferably with hospital or hotel environment
  • Able to use Microsoft office or familiar with computer system
  • Have knowledge and understanding of medical terminology would be advantageous
  • Service minded, highly responsible, a team player and willing to learn new things
  • Good command of English communications
  • Able to work shifts

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