Payments Optimization Manager

About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:

The
Fintech Commercial team
is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda's
Finance department
. We represent the business side of Agoda's "Pay-in" (Consumer Payments) and "Pay-out" (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda.

The Opportunity:
We are looking for a talented, results-oriented Payments Optimization Manager to join the Agoda finance team. You will have:

• Leverage your analytical skills to run analyses, enhance the data infrastructure in collaboration with our data teams and build business cases.
• Work with leading Fintech and payments companies on payments optimization initiatives on a global scale.
• Partner with cross-functional Agoda stakeholders: Product, Engineering, Data, Legal, Finance teams, Customer Services and more.

Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner.

In this Role, you'll get to:

• Analyze payment method cost and performance data sets to identify optimization opportunities
• Collaborate closely with Product and FinTech solutions on Fintech roadmaps, strategic planning and initiative prioritization
• Evaluate partnership opportunities with our Fintech partners in form of business cases to realize cost savings or create incremental revenue streams
• Drive the deal invoice reconciliation process with our Finance stakeholders (Accounts Payable, Finance Systems, etc.) monthly
• Become a subject matter expert for Pay-in topics across Agoda and fulfill ad-hoc Finance requests to educate stakeholders about payments deal economics

What You'll Need to Succeed:

• 4-8 years of professional experience in fields like Analytics, Consulting, Strategy & Operations, Data Science or similar; experience in online or e-commerce business preferred
• 2+ years of experience in payments or Fintech, ideally on the merchant-side in a role that requires you to analyze payment performance as your day-to-day job
• Bachelor's degree in any field as minimum requirement; MBA or master's degree in business / finance / management preferred since strong business acumen is required in this role
• Strong numerical and analytical skills (e.g., running queries with SQL, building dashboards) with keen attention to detail
• Demonstrated track record of successfully identifying and executing complex, data-driven strategies that resulted in measurable revenue growth and margin improvement
• Ability to effectively communicate proposals to potential partners and internal stakeholders
• Willingness to move quickly, adapt well to change, and thrive in dynamic environments; professional "get it done" attitude and strong work ethic
• Fluency in English is required

Discover More About Working At Agoda

• Agoda Careers
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.