Manager IT-Operations

1 week ago

Phuket, Phuket, Thailand Proalpha Solutions (Thailand) Co., Ltd. Full time

Manager IT-Consulting Thailand

As Manager IT-Consulting Thailand, you are responsible for the successful implementation of customer specific modifications in complex ERP projects for our global customers and supporting the local Software Developer team with the migration of modifications during update projects.

We are located in Phuket and currently count over 50 Software Developers, 6 Professional Software Developers and 1 Senior Software Developer.

You make the Software Developer mission statement a reality: "With excellent software development, we create innovative solutions, network digital products and generate competitive advantages for our customers."

Your tasks

• Ensuring the smooth operation of IT Consulting in Thailand in close cooperation with the Director IT Consulting in Thailand and the Software Developer Managers of the global Software Developer teams.

• Continuing the recruiting and formation of additional Software Developer and strengthening collaborations with local universities

• Foster collaboration between the global Software Developer teams (e.g. Germany) and Thailand

• Development and coaching of your employees (including annual meetings, participation in promotion conferences, etc.)

• Tracking KPIs (e.g. Utilization bonus)

• Participation in the further development and rollout of the global one Proalpha Software Developer processes, especially focusing on updates

• Further strengthen the new technologies and tools at the employee level, e.g. (Proalpha Extensibility, ray, , ServiceNow, BCS) and participate in the KVP process

Your profile

• Minimum 5 years of experience in software development

• Minimum 5 years of management experience as a team lead, and fun building and managing international teams (already completed management training is a plus)

• Excellent written and oral command of Thai, and good command of English is a must. German language would be a plus.

• Sovereign handling of critical customers and situations

• Outstanding social and communicative competence as well as a creative and solution-oriented working method

• The abilities and traits that help individuals in managerial roles effectively guide and lead teams to achieve organizational goals.

• Developing team members' skills and knowledge through coaching and mentoring is essential for long-term success.

• Able to address and resolve conflicts constructively, fostering a positive and productive work environment.

• Strong human skills in management such as adaptability and problem-solving ultimately ensure that you bring efficiency to the team. When problems cross the scope of technical skills and enter the arena of office politics and conflicts, the human skills of a manager come to the rescue. Similarly, good habits such as creating an organized space and presenting examples of good behaviors adapt the teams toward a productive path

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