Credit Backend Officer

1 week ago

Bangkok, Bangkok, Thailand American Express Full time

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

  • Manage departmental inventory management, supplies & services procurement, and other administrative support tasks.

    Oversees departmental reporting.
  • Conduct shared mailbox and case distribution to relevant team in timely manner.
  • Support team checking complete documents received from customers or other business units.
  • Perform business form and consent enrollment.
  • Manage end-to-end letter and direct debit processes.
  • Proceed with income calculation processes.
  • Manage retrieval of original documents from warehouse.
  • Leads all data/document storage and destruction according to Personal Data Protection Act.
  • Handle any job assignments from Leaders.

Minimum Qualifications

  • 1-2 years of experience as an Admin assistant and familiar with office management and technologies.
  • Computer literate with proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Natural, high-energy team player who collaborates well and has the capability to interact effectively at all levels of a matrix organization and within a fast-paced work environment as well as multitask and re-prioritize on a regular basis.
  • Ability to prioritize multiple tasks with minimal guidance and to proactively identify and resolve issues.
  • Excellent organizational, administrative, and interpersonal skills.
  • Good self-discipline, able to work to deadlines and handle multiple tasks.
  • Good communication skills in English.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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