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Senior Account Manager, Hospitality Solutions

3 weeks ago

Bangkok Metropolitan Area, Thailand Sabre Corporation Full time

We are seeking a Senior Account Manager to join our Hospitality Solutions team in Thailand, where innovation knows no borders. This team leads with impact—helping hotels unlock new revenue streams, enhance operational efficiency and improve the guest experience through next-generation technology and trusted partnerships. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.

As a Senior Account Manager, you will manage a portfolio of hotel clients and lead strategic account initiatives that strengthen customer engagement, drive product adoption and accelerate growth. You will be a trusted advisor for clients using Sabre's SynXis platform, offering insights that improve performance and deliver long-term value. This role requires strong relationship management skills, commercial acumen and the ability to work across teams to influence outcomes in a dynamic, tech-driven environment.

Responsibilities

  • Manage key hotel accounts across Thailand, ensuring high customer satisfaction and strong retention.
  • Lead commercial discussions, including renewals and upsell opportunities that align with client goals.
  • Partner with cross-functional teams to deliver tailored solutions that drive product adoption and operational excellence.
  • Track account performance, identify growth opportunities and proactively manage risks.
  • Stay ahead of market and competitor trends to inform account strategies and recommendations.

Preferred qualifications and education

  • Minimum 5 years of experience in account management, sales or strategic partnerships in hospitality, SaaS or travel technology.
  • Proven success in building and expanding long-term client relationships.
  • Strong understanding of hotel distribution platforms, CRS or digital transformation in hospitality.
  • Excellent interpersonal, communication and negotiation skills with a client-first mindset.
  • Ability to manage multiple priorities and influence stakeholders across functions and regions.

Benefits

Benefits are not one-size fits all which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:

  • Competitive pay and performance-based bonuses
  • Flexible work options
  • Comprehensive healthcare coverage
  • Generous PTO and holidays
  • Strong retirement planning support
  • Family-friendly benefits
  • Professional development opportunities