Front Office Manager
11 hours ago
About dusitD2 Samyan Bangkok
Welcome to Bangkok's first dusitD2, featuring 179 comfortable rooms on vibrant Si Phraya Road, in the heart of the central business district. Enjoy easy access to local attractions such as China Town, Banthadthong Street Food, and shopping places like ICONSIAM, MBK Shopping Mall.
Upscale facilities ensure your stay is effortless, whether it's for business or leisure. Enjoy panoramic views from the pool and bar, stay in shape at a fully equipped fitness centre, and take care of business in a versatile meeting space with state-of-the-art specs.
Experience upscale dining with a variety of choices. Visit Dusit Deli for your grab-and-go needs and Dusit Gourmet for an all-day dining experience with an open kitchen. Relax at Bebidas, a Mexican-style poolside spot, and enjoy the Miami-inspired vibe at Mimi's rooftop bar.
Position Summary
The Front Office Manager is responsible for overseeing Front Office and Concierge operations to optimize hotel occupancy, revenue, and guest satisfaction. The role works closely with Sales, Housekeeping, and Engineering to ensure room availability, smooth reservation processes, and effective handling of guest feedback. The position also leads staff recruitment, training, and performance management, ensuring compliance with hotel policies and operational standards while maintaining a positive and productive work environment. Strong leadership, communication, and problem-solving skills are essential to support operational efficiency and the hotel's financial and service objectives.
Candidate Qualifications
- Front Office experience, preferably in a 4–5-star hotel
- Strong understanding of Front Office operations
- Good command of English communication skills
- Professional attitude with proven leadership and interpersonal abilities
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