Strategic Brand

1 week ago

Bangkok, Bangkok, Thailand Shopee Full time

Department Business Development and Partnerships

LevelExperienced (Individual Contributor)

LocationThailand - Bangkok

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.

About the Team:

We have many roles of Strategic Key Account Management - Fashion /FMCG

Job Description:

  • Relationship management - Act as the main point of contact for key clients, build strong, long-term relationships, and ensure client satisfaction
  • Strategic planning - Develop and implement tailored account strategies that align with both strategic sellers goals and Shopee focus to drive growth
  • Performance analysis - Analyze data to identify trends, measure performance, and present business reviews to showcase achievements and future opportunities with sellers
  • Problem-solving - Address and resolve sellers issues, complaints and challenges to ensure smooth relationship
  • Key account management for social sellers on Shopee's platform
  • Ensure the growth of sellers under management both in term of transaction volume and social program participations
  • Ability to foster relationship and pitch key social programs to sellers over the phone and in-person
  • Ability to manage large volume of phone calls for key account management follow-ups and sales pitch
  • Educate sellers on the details and benefits of the core Shopee's platform program and Shopee's social commerce program
  • Educate sellers on the key tools and strategies of social media including posting, boosting and monitoring traffic on social media
  • Build long-term relationship and foster trust with sellers under management
  • Negotiate deals with sellers within the parameters of the program that Shopee have determined

Requirements:

  • Bachelor or Master Degree.
  • 2-3 years of experiences in Key Account Management, Business Development and Sales
  • Strong interests in e-commerce and social media
  • Prior experiences in social media related role would be a plus
  • Ability to adapt and thrive in fast-pace dynamic environment
  • Logical thinking and strong problem solving skills
  • Good command of English and Thai
  • Experience in Key Account Management, Merchandiser, Offline Business, Business Development would be a plus
  • Logical thinking and strong problem solving skills
  • Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person

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