Client Services Officer – Payroll

19 hours ago

Bangkok, Bangkok, Thailand Acclime Full time

Ensuring excellence services for
the Payroll and HR Services providing to the client
compliance with
Thai Labour Laws,
and alignment with client-specific requirements. This role involves close coordination with internal teams and external clients to deliver accurate, timely, and professional support.

Salary:
THB 25,000 – THB 35,000 per month

Responsibilities:

  • Delivery of
    the Payroll and HR Services to clients
    , including statutory compliance and reporting.
  • Ensure all The Payroll and HR Services comply with
    Thai Labor Laws, Thai tax regulations, social security requirements
    and other tasks that are related.
  • Maintain and manage client employee data, ensuring accuracy and confidentiality.
  • Act as a key point of contact for clients regarding The Payroll and HR Services matters.
  • Identify opportunities
    to upsell relevant services and solutions that align with client needs,
    contributing to revenue growth and client satisfaction.
  • Coordinate with the internal teams and the clients to ensure smooth service delivery and resolve client inquiries.
  • Prepare and review payroll-related reports, government submission documents, and other required documentation.
  • Support internal and external audits related to the Payroll and HR Services.
  • Contribute to process improvements and service enhancements across payroll and HR functions.

Qualifications:

  • Bachelor's degree or higher in,
    Human Resources, Accounting, Business Administration
    , or a related field.
  • At least 2 years of experiences in
    HR and Payroll processing, especially in client services or outsourcing, is preferred.
  • Strong knowledge of
    Thai labor laws, tax regulations, and social security.
  • Good command of
    Thai and English
    in listening, speaking, reading, and writing.
  • Experience or aptitude in consultative selling, with the ability to identify client needs and recommend additional services that add value.
  • Proficient in payroll software and Microsoft Office.
  • High attention to detail and ability to maintain confidentiality.
  • Strong communication and interpersonal skills.
  • Pleasant personality and high level of integrity and professionalism.

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