Performance Management Executive

1 week ago

Bangkok, Bangkok, Thailand Shopee Full time

About The Team
The KPI/Performance Management Executive will be a critical driver of operational excellence within the Warehouse division. This role is responsible for the design, implementation, and rigorous monitoring of key performance indicators (KPIs) and performance management frameworks. The Executive will transform raw operational data into actionable insights, ensuring the warehouse consistently meets efficiency, cost, and service level targets.

Job Description
Target Setting & Goal Management

  • Target Formulation: Assist the KPI/Performance Management Lead in calculating and setting appropriate, challenging, and data-driven operational targets for each specific warehouse across the network.
  • Benchmarking & Analysis: Utilize historical performance data, internal benchmarks (best-in-class warehouses), and strategic objectives to inform the target-setting process.
  • Target Communication: Formally communicate finalized targets, along with clear rationales, to individual Warehouse Leads and their respective teams.

Performance Monitoring & Analysis

  • KPI Strategy & Design: Design, implement, and maintain a comprehensive set of operational and strategic KPIs (e.g., Receiving Productivity, Pick/Pack Efficiency, Inventory Accuracy, Shipping SLA, Cost Per Unit).
  • Data Oversight: Own the process of data collection, validation, and analysis from various Warehouse Management Systems (WMS) and data sources.
  • Reporting & Tracking: Establish and maintain standardized, daily, weekly, and monthly performance scorecards, dashboards, and reports for management review.
  • Root Cause Analysis: Conduct deep-dive analyses to determine the root causes of underperformance and inefficiencies across all warehouse functions.

Improvement & Operational Support

  • Proactive Intervention: Continuously monitor operational performance and proactively flag deviations or negative trends to management.
  • Performance Support: Provide additional, dedicated support to under-performing warehouses, including detailed root cause investigation, data modeling, and validation of improvement hypotheses.
  • Action Planning: Collaborate with Warehouse Leads to develop and track specific, time-bound Corrective Action Plans (CAPs) to close performance gaps.
  • Best Practice Sharing: Facilitate the sharing of successful SOPs and best practices between top-performing and struggling warehouse sites.

Requirements

  • 1–3 years of experience in inventory management, warehouse operations, or supply chain roles
  • Strong analytical skills, with the ability to interpret sales data, demand forecasts
  • Proficiency in using inventory management systems (WMS) and data analysis tools (e.g., Excel, SQL, or business intelligence software) to track inventory and generate insights.
  • Excellent problem-solving skills, with the ability to investigate inventory discrepancies and implement effective corrective actions.
  • Good communication and collaboration skills to work with cross-functional teams (procurement, outbound, suppliers) and align inventory strategies with broader operational goals.
  • Proficient in verbal and written English communication, with the ability to document procedures, train teams, and collaborate with international stakeholders if needed.

  • Performance Management Executive

    1 week ago

    Bangkok, Bangkok, Thailand Shopee (Thailand) Co., Ltd. Full time

    The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...

  • KPI/Performance Management Executive

    3 days ago

    Bangkok, Bangkok, Thailand Shopee Full time

    About The TeamThe KPI/Performance Management Executive is responsible for translating organizational goals into measurable performance targets for each warehouse within the network. This role involves close collaboration with the KPI Lead and Warehouse Leads to ensure target alignment, effective communication of goals, and providing hands-on support and...

  • Managing Director – Listed Company

    2 weeks ago

    Bangkok, Bangkok, Thailand BTI Executive Search Full time

    Role OverviewWe are seeking a highly experienced and visionaryManaging Directorto lead and drive the overall strategy, performance, and sustainable growth of alisted retail company. The MD will be responsible for setting the strategic direction, ensuring strong financial performance, and delivering long-term value to shareholders while strengthening the...

  • KPI/Performance Management Executive

    1 week ago

    Bangkok, Bangkok, Thailand Shopee Full time

    Department OperationsLevelExperienced (Individual Contributor)LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

  • KPI/Performance Management Executive

    1 week ago

    Bangkok, Bangkok, Thailand Shopee (Thailand) Co., Ltd. Full time

    The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...

  • Manager, Performance Marketing

    1 week ago

    Bangkok, Bangkok, Thailand Klook Full time

    The Performance Manager (MSE)takes full ownership of our Hotel and Car Rental verticals across premier global metasearch platforms like Google Hotel Ads, TripAdvisor, and Skyscanner. Serving as the bridge between external partners and internal Product, Engineering, and Pricing teams, you manage both the commercial and technical integrity of our partnerships....

  • Performance Marketing Executive

    4 days ago

    Bangkok, Bangkok, Thailand Vantage Full time

    ResponsibilitiesExecute and optimize paid campaigns across Facebook, TikTok, Line OA, YouTube, and Google Ads.Assist in lead generation campaigns to support business objectives.Manage ad creatives, develop content briefs, and ensure compliance with advertising policies.Monitor campaign performance, prepare analytical reports, and share actionable insights...

  • Sales Manager

    1 week ago

    Bangkok, Bangkok, Thailand Cubic High Performance Social Club Full time

    About Cubic Fitness:Cubic Social Club is one of Bangkok's fastest-growing fitness communities, with modern gyms, group classes, and personal training. We're expanding and looking for a Sales Manager who can lead our sales and reception teams to convert leads into members, maximize retention, and deliver an exceptional experience.Role Overview:The Sales...

  • People Manager

    1 week ago

    Bangkok, Bangkok, Thailand Chaw Management Full time

    Job Summary:CHAW Management Co., Ltd. and its group companies are seeking an experienced and forward-thinkingPeople Managerto lead the transformation of our People & Culture function into a modern, data-driven, and digital-first HR organization.The role covers theend-to-end HR spectrum— including HR strategy, workforce planning, talent acquisition,...

  • Performance Marketing Executive

    23 hours ago

    Bangkok, Bangkok, Thailand Vantage Full time

    Company BackgroundVantage is a globally recognized multi-asset brokerage firm headquartered in Sydney, operating under the oversight of reputable regulatory authorities. With a workforce of over 1,000 employees across more than 30 offices worldwide, we bring over 15 years of industry expertise to our clients. We offer trading opportunities in CFDs across...