Process Improvement Specialist
1 week ago
Responsibilities
- Work with organization to identify new process improvement opportunities in the areas of quality and performance
- Analyze, design, and manage the work processes of both front and back offices to increase operational efficiency, as well as to increase the satisfaction and customer experience
- Responsible for analysis and coordinates with related departments to assure appropriate information flow and understanding of overall process improvement direction
- Reviews detailed documentation of business. Design and document workflow and make appropriate recommendations
- Other duties as assigned
Requirements
- 6 years' Experience in process improvement, problem management, project management or related areas
- Degree in Engineer
- Process Improvement skill (Productivity tools). Proven problem-solving abilities
- Knowledge in Continuous Improvement (PDCA, Lean, SIX – Sigma, Kaizen, 5S)
- Data Analytic, Dashboard and visualize would be advantages
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Communicating effectively and able to work as plans
- Attention to detail and excellent
- Competent in computer programs MS Office, Power BI, SQL Python, Google Tools etc.
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