Presales (Lenovo & IBM Storage)

4 hours ago

Bangkok, Bangkok, Thailand Ingram Micro (Thailand) Limited Full time

Position Summary:

·       Manages pre-sale and/or post-sale technical support activities including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions.

·       Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability.

·       Works with marketing and product managers to define new products and may provide insight from the field back to these groups.

·       Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

What you bring to the role:

·       Established and productive professional individual contributor.

·       Works independently with general supervision.

·       Problems faced are difficult and may be complex.

·       May influence others within the job area through explanation of facts, policies and practices.

·       Works on moderate to complex projects.

·       Uses company standard policies and procedures to resolve a variety of issues.

·       Exercises judgment within defined procedures and practices to determine appropriate action.

·       Receives moderate level of guidance.

·       Work is reviewed for soundness of judgment and overall accuracy.

·       General proficiency with various tools, systems, and procedures required to accomplish the job.

·       May need to consult with Senior/Specialist staff members on some technical issues.

·       A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.

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