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Business Process Management

56 minutes ago

Bangkok, Bangkok, Thailand Muang Thai Life Assurance Public Company Limited Full time
Responsibilities:

Research information to be used in conducting project feasibility studies (Feasibility Study).

Prepare Cost Benefit Analysis.

Prepare summaries of requirements for process development.

Collect information on current operating processes for use in study and analysis to improve work processes.

Research information beneficial to process improvement, such as work improvement and development techniques or modern technologies.

Analyze problems and/or limitations of current processes and propose effective approaches for process improvement.

Monitor, follow up, and report on the implementation of new work processes in accordance with the established plans.

Act as an assistant to management in managing various process improvement projects as assigned, including:

  • Reviewing the accuracy and completeness of system analysis and operational techniques of various departments, as well as projects or approaches for efficiency improvement, and providing recommendations on relevant issues
  • Monitoring progress of process improvement projects
  • Monitoring the use of systems or work processes that have been improved/developed in accordance with the plans
  • Resolving issues arising during project implementation

Provide advice on relevant techniques for operations so that team members and various departments can resolve preliminary issues and perform their duties efficiently.

Qualifications:

Education:

Minimum of a Bachelor's degree in Industrial Engineering, Business Administration, or other related fields. Knowledge and/or experience in Information Technology or Management Information Systems (MIS) will be highly advantage.

Work Experience:

At least 3 years of experience in process improvement or process development.

Required Knowledge and Skills for This Position (Skills):

  • Strong skills in analytical thinking, operational planning, control, monitoring, evaluation, coordination, and negotiation
  • §Ability to work effectively under high pressure
  • Proficiency in English, computer usage, and basic software programs
  • Knowledge and understanding with the ability to analyze work processes and various techniques
  • Knowledge and understanding of technology and new bodies of knowledge (Technology-oriented)
  • Strong questioning skills to elicit desired answers (Questioning Skill)
  • Good interpersonal relationships with colleagues and various departments (Interpersonal Skill)
  • Good communication skills
  • Skills in providing consultation, guidance, and on-the-job training