Payment Operation Specialist

5 days ago

Bangkok, Bangkok, Thailand AIS Full time

Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

We are looking for a detail-oriented and system-savvy Payment Manager to oversee digital payment processing, reconciliation, and exception handling. This role is crucial in ensuring seamless, accurate, and compliant payment flows across all digital channels.

Job Description

  • Oversee and manage daily reconciliation operations including verification and reconciliation of transaction records from various bank systems compared with external systems such as ITMX and Third-Party Services and payment transfers. When discrepancies are found, coordinate with relevant parties and update customer account balances

  • Manage dispute, void, and refund transaction processes, followed by adjustment of customer account inflows and outflows

  • Review, verify, and approve all payment operational transactions to ensure accuracy and regulatory compliance

  • Ensure all operational activities comply with Bank of Thailand regulations, relevant Thai banking laws, and internal compliance policies

  • Supervise daily payment operations team performance and ensure strict adherence to established operational procedures and service standards

What we're looking for

  • Bachelor's degree in Finance, Information Technology, Business Administration, or related fields.

  • Minimum 7 years of experience in digital payment operations, banking settlements, or fintech payment processing.

  • Strong knowledge of domestic and international payment systems (e.g. PromptPay, BAHTNET, QR payments, SWIFT, card schemes).

  • Familiarity with payment reconciliation, operational risk controls, and regulatory standards.

  • Analytical, process-driven, and comfortable working with payment systems and APIs.

  • Strong communication skills and ability to work cross-functionally in a fast-paced environment

Recruiter

Atitaya Dechpan (อทิตยา เดชปาน)

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