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Sales Coordinator
2 weeks ago
JOB PURPOSE
A Sales Coordinator is responsible for providing administrative support to the sales team. They assist with tasks such as scheduling appointments, preparing sales reports, maintaining customer databases, and coordinating sales events. They may also be responsible for managing customer relationships, providing product information, and assisting with the negotiation and closing of sales. Sales Coordinators work closely with sales representatives, managers, and other team members to ensure the smooth operation of the sales department. They play a critical role in helping the sales team to achieve their goals by providing the necessary support and resources.
RESPONSIBILITIES
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales, technical, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- Managing budgets for expenses like bonuses, marketing, and travel.
- Making the company's products and services as attractive to potential customers as possible.
- Ensuring adherence to laws, regulations, and policies.
QUALIFICATION
- Bachelor's Degree in business, marketing, economics, art or related field.
- Good command of English
- Good personality, Fast self-learning, Flexible and Good Teamwork
- Good in Microsoft Office (Word, Excel, PowerPoint)
- Minimum experience 1 years in any sales field
- Good administrative, organizational, and problem-solving skills.