Order Management Administrator

7 days ago

Bangkok, Bangkok, Thailand Emerson Career Site Full time
Job Summary:
If you are an order management administrator looking for opportunity to grow this role of overseas and local the end-to-end processing operations, ensuing accuracy, timeliness, and customer satisfaction. Responsibilities include managing order entry, monitoring order status, resolving issues, coordination with various departments, and optimizing order processing workflows. This role required strong organizational skills, attention to details, and the ability to collaborate effectively across teams to meet delivery deadlines and customer expectations.   In This Role, Your Responsibilities Will Be:
  • Overseas order processing. Manage order processing operations, ensuring orders are accurately entered, processed, and fulfilled on time.
  •  Monitor order status and proactively address any issues or delays to ensure on-time delivery.
  • Coordinate with inventory teams to maintain optimal inventory levels and minimize inventory.
  • Communicate with customers regarding order status, delays, and any other relevant information to ensure a positive customer experience.
  • Collaborate with sales, warehouse, and other teams to optimize order processing workflows and resolve any issue that may arise.
  • Continuously review and improve order management processes to increase efficiency and reduce errors.
     

Who You Are:
You pursue everything with energy, drive, and the need to finish. You actively seek input from pertinent sources to make timely and well-informed decisions. You maintain a positive attitude and forward-thinking approach despite troubling circumstances or setbacks. You find ways to apply strengths to new issues. You model collaboration across the organization.


For This Role, You Will Need:

  • Bachelor's degree in business Administrator / International Business. 

  • Required 5 years' experience in order management or related field, with a proven track record of success in managing complex order processing operations.

  • Strong communication and interpersonal skills to collaborate effectively with internal teams, customers, and vendors

  • Excellent organizational and multitasking ability to manage multiple orders and priorities simultaneously.

  • Ability to identify and resolve issues quickly and effectively to ensure on-time delivery and customer satisfaction.

  • Meticulous attention to detail to ensure accuracy in order processing and documentation.

  • In-Depth understanding of order management principles, practices, and systems, 

  • Capable to use MS office, e-mail

  • Fluent English skills, reading & writing
     

Preferred Qualifications That Set You Apart:

  • Experience in SAP or Oracle is preferred

  • Be resilient. 

  • Good attitude

  • Drive for result

  • Self development
     

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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