Special Service Support Centre Agent

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow,...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

Key ResponsibilitiesServe as the primary frontliner for customer support, responding to enquiries and issues via phone, email, and chat in a timely and accurate manner.Review customer job advertisements to ensure quality and provide recommendations to maximize relevant applications.Analyze, document, and report product issues raised by customers,...

Comprehensive knowledge of DATA centre infrastructure components, networking technologies, and virtualization (such as VMware, Hyper-V, and KVM).A good understanding of DATA centre security principles, compliance standards, and best practices.Proficiency in designing and implementing network architectures, including LAN, WAN, and virtual networking...

About the roleJoin our growing team at eTeam Workforce Sdn. Bhd. (Malaysia) as a Customer Service Representative based in Bangkok, Thailand. In this full-time role, you will be the crucial link between our company and our valued customers, providing exceptional service and support to ensure their satisfaction.What you'll be doingRespond to customer inquiries...

Company DescriptionWe are a leading global provider of processing and packaging technology. We develop and produce intelligent total solutions for the pharmaceutical and food industries in over 15 countries. Together with you and more than 5,800 colleagues, we want to turn our ideas and visions into intelligent and sustainable machines and services that make...

Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Reservation Agent to support Sales & Marketing team.Work for a prestigious hotel in BangkokLearn and grow within a strong sales & marketing operationFavorable remuneration packageKey ResponsibilitiesTo take and maintain up-to-date accurate reservation records, including records of...

Key ResponsibilitiesEstablish Governance Frameworks: Design and enforce a robust governance structure for customer service, including standard operating procedures (SOPs),compliance protocols, and risk controls to ensure regulatory adherence and service consistency.Drive Process Optimization: Lead end-to-end process re-engineering initiatives to streamline...

Job Description:Field Technical repairing in air conditioner when service provider can not fixed.On the job training for service porviderSupport special sales projectControl return cost that come from unable repair, reason from service providers technical skillsQualifications:1.Vocational Certificate or Bachelor's degree2.Major in Mechanical, Electrical or...