Quality Management Lead

7 days ago

Bangkok, Bangkok, Thailand SPX Express Full time

Job Description

  • Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
  • Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
  • Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
  • Lead initiatives to enhance audit methodologies, including streamlining audit processes.
  • Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
  • Guide, coach and support subordinates and operations at all levels as required.

Requirements

  • Bachelor's degree in a related field.
  • 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
  • Strong analytical and problem-solving skills with experience in data-driven decision making.
  • Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
  • Proficient in project management tools (e.g., Google Workspace)
  • Ability to work collaboratively in multicultural environments and adapt to changing priorities.
  • Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems
  • Fluent in both Thai and English.
  • End-to-end ownership for initiatives is expected
  • Strong Leadership skill

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