Quality Management Lead
4 hours ago
Job Description
- Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
- Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
- Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
- Lead initiatives to enhance audit methodologies, including streamlining audit processes.
- Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
- Guide, coach and support subordinates and operations at all levels as required.
Requirements
- Bachelor's degree in a related field.
- 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
- Strong analytical and problem-solving skills with experience in data-driven decision making.
- Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
- Proficient in project management tools (e.g., Google Workspace)
- Ability to work collaboratively in multicultural environments and adapt to changing priorities.
- Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems
- Fluent in both Thai and English.
- End-to-end ownership for initiatives is expected
- Strong Leadership skill
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