Head of People

4 days ago

Bangkok, Bangkok, Thailand Punpromotion Full time

Role Purpose

The Strategy Office – Head of People & Culture is responsible for how ppdd is organised, how people are supported and developed, and how the company's culture shows up in everyday work.

HR / People Operations will manage day-to-day HR processes (contracts, payroll, benefits). This role focuses on 
organisation design, performance, engagement, and culture
, and works with the other teams to test and embed new ways of working inside the company.

Key Responsibilities

  • Design and regularly review the 
    organisation structure
     to support ppdd's multi-brand strategy and growth.
  • Plan People Strategy (skills roadmap, OD interventions, succession & mobility, plan exec, sponsor, people analytics, board reporting) according to company's value
  • Work with leaders to plan 
    headcount and roles
    , and identify where teams are over- or under-resourced.
  • Define 
    talent standards
     and basic expectations for roles at different levels (e.g. junior, senior, manager).
  • Work with HR / People Ops to design and improve 
    hiring and onboarding processes
    .
  • Set up and maintain 
    performance systems
    :
  • goal/OKR setting,
  • review cycles,
  • feedback practices.
  • Support managers in handling 
    performance conversations
     and basic people issues.
  • Design and coordinate 
    company-wide people & culture initiatives
     (town halls, offsites, internal sharing, recognition, simple learning activities).
  • Coordinate 
    engagement or satisfaction surveys
     and work with leaders on follow-up actions.
  • Partner with the 
    other team
    on internal behavior change trials (e.g. sustainability habits, collaboration practices) and help scale what works.
  • Provide regular updates and impact reports on 
    organisation health
     to the Strategy Office and CEO (turnover, engagement, headcount vs plan).

Requirements

  • 8–12+ years' experience in 
    HR, People, People & Culture, or Organisation Development
    , ideally in creative, digital, or fast-paced environments.
  • Experience in 
    designing or improving
     org structures, performance systems, or culture/engagement programs.
  • Able to work with both senior leadership and team members with trust and clarity.
  • Comfortable using basic people data (turnover, engagement, headcount, etc.) to support decisions.
  • Able to balance empathy for people with business needs and constraints.

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