Cluster Content Creator and Social Media Expert

Company Description
We are seeking a highly creative and digitally savvy
Content Creator and Social Media Expert
to join our team. This role is responsible for developing, managing, and executing engaging content across multiple social media platforms to build brand awareness, drive engagement, and support business objectives. The ideal candidate will combine strong storytelling skills with strategic thinking, possess hands-on expertise in digital tools, photography and videography and have a deep understanding of audience behavior and emerging online trends.

Job Description
Job Introduction:
We are seeking a highly creative and digitally savvy
Content Creator and Social Media Expert
to join our team. This role is responsible for developing, managing, and executing engaging content across multiple social media platforms to build brand awareness, drive engagement, and support business objectives. The ideal candidate will combine strong storytelling skills with strategic thinking, possess hands-on expertise in digital tools, and have a deep understanding of audience behavior and emerging online trends.

Key Responsibilities:

• Develop and execute creative content strategies aligned with brand objectives across various social media platforms (Facebook, Instagram, TikTok, YouTube, LinkedIn, X/Twitter).
• Create, edit, and publish high-quality multimedia content (copy, images, videos, infographics) tailored to each platform.
• Manage daily operations of social media accounts, including scheduling, posting, monitoring, and responding to engagement.
• Track, analyze, and report performance metrics (reach, engagement, conversions) and provide data-driven recommendations.
• Stay updated on digital trends, social media algorithms, and audience behavior to ensure content relevance and innovation.
• Collaborate closely with marketing, design, and cross-functional teams to ensure brand consistency.
• Ensure all communication reflects the brand's tone of voice and adheres to cultural and contextual sensitivity.
• Support campaign planning and execution, including influencer collaborations, paid media initiatives, and community engagement.

KPIs (Key Performance Indicators):

• Engagement Rate: Likes, comments, shares, and interaction per post.
• Reach & Impressions: Number of people exposed to content across platforms.
• Follower Growth: Increase in followers/subscribers per platform.
• Conversion Metrics: Click-through rate (CTR), lead generation, or sales attributed to social media campaigns.
• Content Production: Number of posts, videos, or campaigns delivered on schedule.
• Audience Sentiment: Positive/negative feedback, comments, and brand perception analysis.
• Campaign ROI: Performance of paid campaigns vs. budget and objectives.

Team Structure & Reporting:

• Reports to: Assistant Director of Marketing and Communications

• Collaborates with:

• Anantara Bophut Koh Samui Resort's Team member

• Copywriters / Content Writers
• Marketing & PR Teams

• Influencer / Community Managers

• May lead or mentor: Minor Hotel Group

Qualifications
Education & Experience

• Bachelor's degree in marketing, Communications, Digital Media, or related fields.
• Minimum 2–3 years of proven experience in content creation and social media management.

Creative & Communication Skills

• Strong creative thinking and storytelling ability.
• Excellent writing & copywriting skills in Thai and English.
• Ability to adapt tone of voice to match brand identity.
• Skilled in visual & multimedia communication (images, videos, infographics).

Technical (Digital & Software)

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro).
• Ability to use Canva / Figma for quick design.
• Basic video editing (CapCut, Premiere Pro).
• Social media platform management (Facebook, Instagram, TikTok, YouTube, LinkedIn).
• Analytics tools (Google Analytics, Meta Insights, TikTok Analytics).
• Proficiency in Microsoft Office / Google Workspace.

Strategic & Analytical Skills

• Ability to analyze social media insights and optimize content strategies.
• Understanding of social media algorithms and digital trends.
• Data-driven mindset for campaign optimization.

Interpersonal & Soft Skills

• Strong teamwork and collaboration skills.
• Excellent time management and multitasking abilities.
• Flexibility and adaptability to fast-changing online trends.
• Problem-solving skills under pressure.

Other Competencies

• Cultural awareness to ensure sensitive and appropriate communication.
• Customer-centric mindset, ability to interpret audience insights into engaging content.

Additional Information

Working Conditions

• Base Location: Samui, with regular travel between Anantara Bophut and Anantara Rasananda.
• Environment: Fast-paced luxury hospitality setting where creativity, adaptability, and effective communication are key.