Safety Operations Quality Assurance, Associate

7 days ago

Bangkok, Bangkok, Thailand TikTok Full time

Responsibilities
About the Team

The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

  • Perform daily audit on internal system;

  • Provide analysis of errors and feedback to respective team.

  • Work with training team to align policy understanding of QA and labelers.

  • Provide support on Policy/Quality related questions on ad-hoc basis.

  • Responsible in guiding new joiners in order to achieve ramp up target.

  • Work closely with Safety Specialist in order to provide feedback on quality.

  • Identify potential errors in policy and correct them in time.

  • Conduct quality meeting with the team to analyze errors.

  • Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

Qualifications
Minimum Qualifications

  • Completion of Bachelor's Degree.

  • Possesses good interpersonal skills.

  • Fluency in Thai is required as the role requires handling Thai content; fluency in English is also required as it is the working language.

Preferred Qualifications

  • Minimum 1 year working experience as Quality Assurance Analyst.

  • Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.

  • Strong attention to details and ability to work independently.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

​

Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

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