Customer Service Administrator

2 weeks ago

Suan Luang, Bangkok, Thailand Makino (Thailand) Co., Ltd. Full time ฿37,500 - ฿50,000 per year

Please select your suitable job description Local or Oversea.

Job Description:

  1. Local:

  2. Quotatation for Spare parts and Service visits

  3. Provide updates to customers on job status, lead times, and resolution progress
  4. Purchase Order follow up from Customer for completated cases
  5. Manual calculation of price for special items.
  6. Assist with ordering, tracking, and dispatching spare parts required for service jobs.
  7. Maintain accurate service records and documentation for audits.
  8. Assist with contract renewals and service agreements.
  9. Flexible and available to work extra hours as needed to meet business demands

  10. Handle Special assignments from Service Manager

  11. Oversea:

  12. Overseas spare parts orders to Makino Group affiliates, as well as other overseas and local suppliers, ensuring timely and accurate processing.

  13. Monitor ETD and liaise with suppliers to resolve queries or accommodate special requirements.
  14. Coordinate with freight forwarders for efficient import customs clearance of spare parts.
  15. Communicate with relevant government authorities to secure import approvals for restricted products.
  16. Manage export shipments, including the return of damaged parts to Makino Group affiliates, ensuring proper documentation and tracking.
  17. Database management such as order records, warranty records, return shipments, and other related data.
  18. Handle Special assignments from Service Manager

Qualification:

  • Age for Local 25-35 years and Age for Oversea 35-45 years
  • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
  • Minimum 5 years of working experience in a customer sales and service support or technical support role.
  • Good verbal and written communication in English
  • Proficient computer skills, including solid working knowledge of Microsoft Word, Excel, Outlook, and general office applications.
  • Experience in administrative support roles in procurement, logistics, supply chain, customs clearing, or industrial trading
  • Strong knowledge of customs clearing procedures, documentation, regulatory requirements (local and international), and international commercial terms.
  • Familiarity with ERP systems or order-management software is an added advantage

  • Administrative Assistant

    1 week ago

    Suan Luang, Bangkok, Thailand Pet Universe Nourish Full time

    Job Summary/Objective:The Administrative Assistant for Sales & Operations Support provides specialized administrative, data, and logistical support to the Pet Food Sales and Operations teams. This role is essential for maintaining smooth internal processes, ensuring product availability for sales, and accurately tracking sales performance across all channels...

  • Ocean Freight Officer

    2 weeks ago

    Suan Luang, Bangkok, Thailand UPS Parcel Delivery Service Ltd. Full time ฿1,200,000 - ฿2,400,000 per year

    COMPANY PROFILEAs a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries.We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. With that in mind, we...

  • Customer Service Officer

    1 week ago

    Suan Luang, Bangkok, Thailand Richmond Co., Ltd. Full time

    Duties & ResponsibilitiesSupport Sales DepartmentBe responsible for customers' transaction.Issue RFQ, quotations, and purchase orders on SAP, Excel and Words program.Handle bidding documentsHandle purchase orders and contracts including schedules of delivery and due date for contracts.Provide report of customers.Handle projects such as managing...

  • Call Center

    2 weeks ago

    Suan Luang, Bangkok, Thailand UPS Parcel Delivery Service Ltd. Full time $20,000 - $30,000 per year

    COMPANY PROFILEAs a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries.We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. With that in mind, we...

  • Service Sales

    2 weeks ago

    Suan Luang, Bangkok, Thailand OTIS Elevator Company (Thailand) Limited Full time ฿4,000,000 per year

    About the role We are seeking a dedicated and experienced Service Sales (Elevator Business) to join our team at OTIS Elevator Company (Thailand) Limited in Suan Luang, Bangkok. This is a full-time position, where you will play a crucial role in driving the growth and success of our elevator service offerings.What you'll be doingProactively identify and...

  • Senior Warranty Executive

    2 days ago

    Suan Luang, Bangkok, Thailand AAS Auto Service Co., Ltd. Full time

    Complying with Porsche standards and specifications 2. To ensures that the processed for close job must be quickly and accuracy 3. Achieving personal and team targets 4. Follow orders from Workshop and After Sales Manager 5. Support customer service in technical cases, without delay  6. Work with warranty department for technical cases 7. Complying...

  • Service Engineer

    1 week ago

    Suan Luang, Bangkok, Thailand Datapro Computer Systems Co., Ltd. Full time

    Responsibilities:Plan the installation process according to customer needsInstall, maintain and troubleshoot systems according to customer needsPrepare a summary report of performance results for clientsPerform maintenance and care of the system as specified in the service contractQualification:Bachelor Degree in Electronic Engineering, Electrical Engineer...

  • Database Administrator

    2 days ago

    Suan Luang, Bangkok, Thailand Greenline Synergy Co., Ltd. Full time

    Urgent Required Role & ResponsibilitiesParticipate in the design of all information technology systems and infrastructure.Facilitate and monitor all installed systems and infrastructure.Configure and administer a defined technology/system (e.g., Hardware, Operating Systems) in support of on-going operations and projects.Analyzes and provide solution on...

  • After Sales Manager(Automotive)

    6 days ago

    Suan Luang, Bangkok, Thailand AAS Auto Service Co., Ltd. Full time

    1. Developing & implementing the After Sales strategyMonitoring the automotive industry & market. Analysing regional competitors. Identifying internal processes & competencies in Aftersales. Defining the annual targets & KPI's. Identifying measures to achieve the targets & drawing up an action plan. Monitoring the achievement of targets using KPI's.2....

  • Sales Executive

    2 days ago

    Suan Luang, Bangkok, Thailand Datapro Computer Systems Co., Ltd. Full time

    Responsibilities:Contact customers to introduce the company's products and solutionsProvide basic technical consultation and product knowledge to clientsMaintain strong relationship with existing customers and expand the client baseProvide proposal quotation for customersCoordinate with administration team to complete documents and contracts related to the...