Specialist - Product Acquisition and Portfolio (Home Loan)
6 days ago
Job Description:
- Formulate Home Loan product strategy, perform market research, and analyze product positioning, customer perception comparison to market to seek more business opportunities.
- Initiate new functions / service related to home loan product to catch up with market trend and build business volume.
- Design acquisition campaign and work closely with sales team to deliver booking volume and ensure revenue target is met.
- Work closely with marketing team for new service / product acquisition campaign and marketing communication.
- Coordinate with regulatory teams i.e. Compliance, Risk and Legal teams to comply all regulations/ directions, related to existing & new service / product launch.
- Train contact center, operation, and other value chains regarding the new service launch.
- Response and investigate complaint cases from customers.
- Recommend the various action plans to retain existing customers from refinance out.
- Gather and analyze data and conduct presentation to update or gain approval from senior management and related board of committee.
Qualifications:
- Bachelor's degree or master's degree in finance, Business Administration, Economic, Engineering, or related field.
- Knowledge in banking industry is preferred.
- Experience in product management, business strategy, or market analysis.
- Background in developing and executing product roadmaps and go-to-market strategies.
- Strong ability to translate complex data and strategic content into clear, visually compelling slides.
- Proven experience in creating professional presentations, especially for executive-level audiences.
- Think beyond execution and contribute to the overall business.
- Good in English.
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