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TikTok Shop
2 weeks ago
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
Join us as we drive the future of e-commerce here at TikTok.
As Key Account Manager, your responsibilities and qualifications are as follows:
Responsibilities:
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
Qualifications:
- Bachelor's Degree or above in relevant fields
- Experience in ecommerce of at least 2 years; direct experience in relevant categories preferred
- Demonstrate strong team player qualities, business acumen and stakeholder management skills
- Strong Command of Mandarin, English and Thai languages in both verbal and written forms of communication.
- Proficiency in Excel or data analysis tools
Preferred Qualifications
- Previous experience managing sellers or KOLs for brands or e-commerce platforms is a plus.
