Collection Manager

6 days ago


Bang Rak, Bangkok, Thailand CPPC Public Company Limited, Packaging Business, C.P. Group Full time

Qualifications & experience

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field (MBA is a plus)
  • 3-5 years in collections or credit control
  • Strong leadership, negotiation, and communication skills
  • Knowledge of debt recovery laws and compliance requirements
  • Proficiency in MS Excel, reporting tools, and collection systems

Tasks & responsibilities

  • Develop, implement, and monitor effective debt collection strategies to achieve targets.
  • Conduct regular performance reviews and coaching sessions.
  • Oversee the follow-up of overdue accounts via calls, emails, letters, and legal actions when necessary.
  • Approve payment arrangements and settlements in line with company policy.
  • Maintain professional relationships with customers while ensuring timely payment.
  • Liaise with legal teams, credit departments, and external agencies when needed.
  • Ensure all collection activities comply with relevant laws and regulations.
  • Monitor and control credit risk exposure.
  • Prepare collection performance reports for management.


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