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QC Manager

2 days ago

Bangkok, Bangkok, Thailand DEXTRA ASIA Full time

Ensure Safe operations for QC Operators and contribute to eliminate unsafe conditions in area of responsibility.

Deploy 5S Standard.

Management Act as a key ambassador to develop Quality awareness throughout DM organization following standards defined at Dextra Group level.

Lead local QC team to deliver outstanding quality products and services to DM customers.

Monitor and report company quality KPI (complaints, non-conformities, rejected raw materials, rejected finished goods).

Manage his team to achieve company objectives in terms of quality and customer satisfaction.

Organize for each team member specific tasks and responsibilities as per company and department objectives.

Set up individual KPIs and clear objectives according to Dextra Performance Management System (Conduct Mid year appraisals and year-end performance reviews).

Develop continuous improvement plan to reduce non-quality cost.

Ensure team members are qualified to perform all planned quality control activities.

Propose and follow-up development action plans when needed.

Plan QC department annual budget and manage it.

Quality Management Review, comment and advise sales about the quality requirements of the client s enquiries.

Review and validate the requirements related to quality and control in Dextra offers.

Review quality and control requirements in purchase contracts in collaboration with the sourcing department.

Provide quality documents such as generic test reports or inspection and test plans for the submission files.

Actively participate during the quality audits.

Identify material, product and process key points to inspect in relation with other departments.

Use statistical approach to determine level of inspection (ISO2859).

Plan inspection: inspectors allocation, inspection location, schedule, tools, methods.

Issue inspection Work Instruction and Test Plans.

Apply and follow up the inspection plan.

Ensure accuracy and quality of inspections.

Trigger and follow up controls wherever required (at supplier s site, at Dextra factories, at customer sites).

Contact and coordinate with external parties (suppliers, Testing inspection and certification companies, custonmers).

Issue NCRs and maintain statistics (suppliers records, scrap reports).

Investigating non-conformities and complete root cause analysis to minimize risks and impact on Quality, Cost and Delay for company.

Issue accurate reports and certificate of compliance.

Lead to solve the potential quality issues encountered by the customers.

Support the technical resolution of problems thanks to statistical and technical reports.

Liaise with other departments (sales, production planning) and customers for solving Quality matters.

Ensure compliance with product certification and customer requirements.

Manage measuring tools, including maintenance and calibration.

Continuous improvement Gather and analyze quality control data to evaluate system/process effectiveness.

Work with production teams to identify areas of process improvement and recommend corrective actions.

Propose actions, tools, systems, procedures and animate small group activities (quality circles) for avoiding repeating nonconformities and improving quality KPIs.

Propose/review/adjust QC Work Instructions, procedures and Production Quality Manual.

Review, optimize and maintain quality parameters set-up in ERP.

Nuclear Safety Ensure that nuclear safety is considered in decision making and actions, and that it always takes precedence over any other consideration.

Use a balanced, rigorous, and prudent approach to decision making with respect to quality, cost, and schedule such that nuclear safety is never compromised.

Ensure that involved personnel understand not only their own responsibilities and the consequences of mistakes, but also those of their immediate colleagues and how these responsibilities complement each other.

Ensure that key operational and technical positions are filled by competent and knowledgeable persons, and that they are empowered to speak openly.

Take prompt conservative and preventive actions when an incident that could affect nuclear safety is reported, even if not yet fully understood or documented.

Communicate transparently to your direct reporting any issue which might compromise nuclear safety.

Qualifications Requirements: Bachelor s degree in engineering i.e. Civil or Mechanical, Industrial or Material Science, or related field.

10 years experience in designing and leading Quality Control system & tools.

Experience in manufacturing environment, continuous process and assembly.

Fluent (written and spoken) and capable of exchanging with international customer representatives.

MS Powerpoint and ERP systems.

AutoCAD.

Strong motivation and level of energy, change management and result driven, service minded, well organized, teamwork and good interpersonal skills.

Job skills required: Contracts, Statistics, Compliance

Job skills preferred: Assembly, ERP, Production planning