Guest Service Representative

2 weeks ago

Phuket, Phuket, Thailand Anantara Vacation Club Full time

Company Description
A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

Job Description

  • Be the face of the company in the marketplace at your designated work locations
  • Know the package and rewards you are promoting to the public in appreciation of attending a sales presentation.
  • Know the Sales Preview Center locations and assist the customer with maps and directions on how to get to their selected Preview Center.
  • Complete necessary paperwork for tour bookings generated during your designated shift
  • Call your booked guests the night prior to their preview date to confirm their attendance if required.
  • Ensure sufficient collateral is in good condition and working order
  • Ensure your work location is neat and tidy
  • Attend scheduled team meetings.
  • Phone Marketing Administration with tour bookings generated during your designated shift

Qualifications

  • Good command of Spoken and Written English
  • Computer Skills (MS Office and Internet).
  • Strong and confident communicator.
  • Eager to learn and develop professionally.

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