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Junior Quality Assurance

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Bangkok, Bangkok, Thailand Shopee (Thailand) Co., Ltd. Full time

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

  • Analyze product design documents to understand business requirements and create comprehensive test plans and test cases.
  • Conduct thorough manual testing of new features and existing functionalities on mobile applications, with a focus on ShopeePay related.
  • Develop and maintain a foundational set of automation test scripts to assist in regression testing and early issue detection in the development lifecycle.
  • Investigate, document, and report bugs clearly and effectively, ensuring issues are tracked and resolved.
  • Collaborate with cross-functional teams, including product managers and developers, to ensure that features meet quality standards and local requirements are implemented correctly.
  • Act as a subject matter expert, providing valuable user insights and practical solutions to enhance the product.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • Minimum of 1-3 years of experience in mobile app testing, with a strong background in manual quality assurance.
  • Basic experience with or a strong interest in QA automation, including setting up and running test scripts.
  • Solid understanding of quality assurance methodologies, tools, and concepts.
  • Experience in e-commerce, Fintech, or backend systems is a significant plus.
  • Highly goal-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
  • Excellent analytical, problem-solving, and communication skills, with great attention to detail.
  • Proficient in both written and spoken English.