Ims Customer Service Executive

1 day ago

กรงเทพมหานคร, Thailand Nestlé Full time

**POSITION SNAPSHOT**

Location: Head Office, Bangkok

Company: Nestlé

Business Unit/Division: Supply Chain Management

Full-time
3 - 7 years of working experience importing food

**A DAY IN THE LIFE...**
- Manage IMS new product development projects for Finished and Semi-Finished Goods, ensuring adherence to IMS Best Practices for timely market supply and quality assurance.
- Act as the primary contact for project leadership, coordinating IMS new product development for TH Factories/Co-Packers and imports from Nestlé Affiliates, while providing guidance to internal and external stakeholders.
- Oversee project management for product launches, recipe and packaging changes, and sourcing modifications by evaluating risks and proposing solutions for revised launch dates.
- Ensure smooth transitions for renovated products and adjust timelines in collaboration with project owners.
- Collaborate with Zone SC to optimize production capacity based on analysis of resources and regulations for new inquiries/customers (NPD export only).
- Negotiate agreements between producing and receiving markets on manufacturing, legislation, quality, supply chain, and marketing matters from Product Brief completion to management approval before production.
- Ensure successful trial shipments with comprehensive reporting for new import/export products.

**ARE YOU A FIT?**
- Bachelor Degree in International Business Management or related field; 3 years experience in Supply Chain and Customer Service
- Understanding new product development and supply chain process.
- Law and Regulations including Announcement related to imported products i.e Customs, FDA, DFT, Excise Tax, TISI, etc.
- Advance Ruling Completion for all new imported products
- Fast moving consumer goods (FMCG) industry experience would be a plus.
- Good English and Thai communication skills
- Result and people oriented

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