Assistant Manager, Hotel Market Management
2 weeks ago
Are you a dynamic, results-driven individual with a passion for market management and a solid background in the hotel business and the online travel agency (OTA) landscape? We are seeking a highly motivated Assistant Manager to play a pivotal role in our organization's success. As the founding member of our market management team, you will have the unique opportunity to work independently and build a strong team while overseeing the inbound market. If you are ready to take on this challenge and contribute to our exciting journey, read on
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**Responsibilities:
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- Build, develop & work independently as the founding member for over a year to leading a strong team of overseeing the inbound market.
- Build and maintain long-term relationships and high-impact partnerships with travel operators and partners, drawing from your extensive hotel business background to optimize collaborations.
- Develop key relationships with senior decision-makers and stakeholders, both within our organization and externally, leveraging your OTA experience to foster collaboration and growth.
- Identify market trends with in-depth market and data analysis to optimize business strategies.
- Cultivate & maintain strong partnerships with merchant partners to maximize sales potential.
- Launch and manage key destinations and high-value accounts, focusing on delivering exceptional customer experiences with your unique blend of hotel business and OTA knowledge.
**Requirements:
- **
- Experienced in managing large customers with a background in the hotel business and online travel agency operations, and adept at handling challenging issues while keeping the customer's needs a primary focus in all actions.
- Possess a strong understanding of the hotel business, which will be instrumental in making informed decisions and driving our growth.
- A comprehensive understanding of online travel agency operations, enabling you to navigate the complexities of the OTA landscape and drive strategic decisions.
- Skilled at ensuring customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships.
- Understands the competition; aware of how strategies and tactics work in the market.
- Meet KPI on timely resolution of operational issues.
- Regular operational reporting and to achieve targets set by Management.
- Ensure good relations and communications with team members, customers, ground/network operations and other stakeholders of the Company.
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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