Service Sales Manager

7 days ago

Thailand GEA Group Full time

**Service Sales Manager**:
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

**Job information**

**Reference Number**

JR-0028155

**Job function**

Service

**Position type**

Full time

**Site**

Kian Gwan Building III Unit 152 Floor 7, Wireless Road Kwang Lumpini Khet Pathumwan Bangkok Bangkok 10330
- Your responsibilities and tasks:
- Drive proactive growth of LPT service revenue and margin in Thailand.
- Achieve and exceed service sales KPI targets, including but not limited to order intake, sales, gross margin, account receivable and other personal KPIs.
- Cultivate and maintain strong customer relationships in Thailand.
- Develop Key Account Management strategy for large GEA customers, identifying key stakeholders, understanding annual OPEX budgets, and devising maintenance strategies.
- Ensure high levels of customer satisfaction.
- Promote strategic service offerings such as first service offers, recommended spare part packages, service level agreements, post-commissioning training, plant health checks, and service upgrade projects.
- Maintain and update CRM sales pipelines, business plan, and monthly service sales forecasts.
- Lead continuous service sales strategies aligned with LPT service vision and M26 targets.
- Foster teamwork and rapport within local and remote service teams.

Your profile and qualifications:

- Bachelor's degree in engineering with at least 5 years of sales experience in the service industry.
- Technical sales experience in process engineering systems preferred, particularly in industrial spray drying, powder handling and packing, and liquid processing systems in the food and dairy industry.
- Proven track record in B2B service sales for complex processing lines, including expertise in commercial proposal development, costing, line designs, frontline sales activities, and contract negotiations.
- Experience in key account management considered a plus.
- Proficiency in Microsoft Office Products (Excel, Word, PowerPoint, PowerBI) and CRM.
- Strong organizational and problem-solving skills.
- Proficient in Thai and English languages, both written and verbal.
- Self-driven with the ability to lead service sales activities independently.
- Extraverted, independent, highly motivated, and service-driven.
- Strong team player with excellent interpersonal skills.
- Professional communication skills with internal and external stakeholders.
- Demonstrates a strong sense of ownership and accountability.
- Analytical mindset with the ability to overcome obstacles creatively.
- Comfortable in the dynamic atmosphere of an international organization.
- Committed to self-improvement and continuous learning.

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