Planning & Control Tower (Spx Express)

KPI controller of 3SOC 6RC plus 2025 growth SOC4 and +1 New NERC C Yasothorn. Ops Check In Dash boad and Gap to follow up/ working together with SOC / RC Leads/ Across. Mile. Follow up MM Ops for newly expansion hub/ RC. SOC RC Initiatives Project improvement, SLA improvement. **Summarize and investigation Rec Ops data (Meeting**: [SPX Ops x Opx] - MM weekly...

Department Operations - LevelExperienced (Team Lead) - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Lead team to develop framework to conduct analysis and initiate new ideas to optimize SPX network across all miles on cost, speed and capacity (e.g. determine numbers and locations of Sortation centers and Regional centers). Design end-to-end order flow to facilitate growth, cost optimization and SLA improvement initiatives. Responsible for SPX network...

Being the key person for manpower planning for SOC team. Monitoring productivity and deep drive data to be backup in cost and Service Level Agreement (SLA) stat. Develop and execute engagement plans with our Subcontractors Management team. Coordinate with Operations, Subcontractor management, and FP&A team to ensure process smoothly since Planning to Auctual...

Department Operations - LevelExperienced (Team Lead) - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Measure and track team s key performances of backlogs, loss & damage, and report generating by using appropriate tools and techniques for team. Manage day-to-day loss, stuck and damage performance identify key bottlenecks and react quickly to resolve any issues. Identify key risk areas to the network operation and design mitigation strategies. Identify...

Department Risk Management- LevelEntry Level- LocationThailand - BangkokThe Compliance and Risk Management team ensures that Shopee complies with applicable regulations and is primed for success with the right checks and balances while safeguarding the interests of our stakeholders in an inclusive and sustainable digital ecosystem. The team manages potential...

Department Operations - LevelExperienced (Team Lead) - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Support operations to run smoothly in reverse flow and exception order management flow operations. Analyze exception order root cause and point of occurrence to reduce number of exception orders. Identify gaps for improvement in-station parcel compliance and coordinate with relevant teams to improve process more efficiently and effectively. Manage dispute...

Identify potential operational risks that could disrupt business activities. Able to analyze root causes, potential consequences, and the likelihood of operational risks occurring. Identify areas of high risk and assist in developing proper SOP in mitigating risk issues. Establish relevant Operational Risk Management Manual, Policy, and SOP, and also...