Programme Coordinator
1 week ago
Pagoda Projects is an award-winning organisation in the International Higher Education sector, providing internship programmes to universities and government-funded organisations. You’ll find our current career opportunities below - we are now, hiring remotely across the world to diversify our team and bring in more talent to our team. Our culture is all about the growth mindset and if you think you’d like to join an enthusiastic, collaborative team with our team of committed individuals across the world - we need you
We have placed over 4000 students and recent graduates from countries all over the world in China, Vietnam & Mexico since 2007. We are an ethical, transparent and student-focused organisation, with a well-established and enthusiastic team. We aim to do things differently in our sector, with off-the-beaten-track destinations, unbeatable value, unrivaled support on place and a ‘quality over quantity’ approach. We are always looking for motivated people with relevant experience to join our teams in our 8 international offices for both short and long term positions.
**(Bangkok)**:
Introduction to the role
We are looking for an enthusiastic person to manage our award-winning global internship programme in Bangkok.
**Responsibilities**:
- ** Embody Pagoda Values -** Ensure a fantastic participant experience; with a focus on cultural exchange, career competency gains and development and personal development.
- ** Visas and Compliance **- Help to ensure all documentation and due diligence checks are complete for participants and take an active lead on visa administration in compliance with local rules and regulations.
- ** Participant Management & Support** - Take overall charge of the delivery of programmes “on the ground” overseeing the success of each participant’s progress on a Pagoda Programme. This will involve dealing with ad-hoc issues, providing support, whilst ensuring that an inclusive, safe, and enjoyable programme is experienced by all.
- ** Accommodation Management - **Source, book and manage accommodation for all participants - ensure quality is maintained, any issues resolved and requests are handled timely and clearly communicated internally and externally if brought to your attention.
- ** Airport Pickups and Company Drop Offs** - Manage timelines and transportation, communicate processes and ensure that these programme elements are organised in line with health and safety protocols and company expectations.
- ** Business Development - **Develop and grow your personal network, represent Pagoda in your city, and look to bring on new host companies and partners.
- ** Be Global-Local** - Bring your unique experiences, culture, and knowledge to the role - this will allow us to set up for success in your location we also will be encouraging you to engage in a global growth mindset to abide by company SOPs and company values.
- ** Take the lead** on the organisation of activities, dinners, social activities, and trips.
- ** Attention to detail** - Ensure all on-boarding documentation is complete, that participants’ time on the programme is enjoyable and that departure from the city/country is clearly organised and communicated.
- ** Follow up regularly** to provide updates on issues, and proactively try to solve these whenever possible.
- ** Clearly document** all issues which require your significant attention to ensure to escalate for feedback any issues to the Delivery Team Leader and other senior managers as required.
- ** Be prepared** to respond to emergencies, as well as any participant check-in data which is raised by our central team as cause for concern.
- ** Fully support** other team members ensuring you work as a team to deliver excellent programmes at a scale that exceeds the expectations of our partners.
- ** Mentor the wider team** on your local culture, things to do, hidden gems, and cultural considerations. We want to learn from you
- ** Provide regular input and suggestions** to team meetings and monthly team huddles - these are arranged centrally and your attendance will be encouraged.
- ** Put participants’ wellbeing first -** Ensure any issues are effectively flagged to first the Delivery Team Leader and escalated to the leadership team as required.
- ** Manage expectations** in terms of your communication, especially when working across time zones.
- ** Share - **Assist with the creation of marketing content and video content from your city.
**Requirements**:
- A graduate from a university.
- Professional-level English.
- Knowledge of Bangkok is desirable.
- Experience in career coaching or advising students on career direction is desirable.
- Demonstrable global mindset and interest in other cultures.
- Natural ability to balance professionalism and familiarity.
Our Offer
- Salary - 480,000 Thai Baht per year, pro-rata for duration of contract (negotiable dependent on level of experience)
- Working from home equipment / hot desk in a co-w
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