UX Research
5 days ago
PRTR’s IT function is looking for an experienced UX Research and UX Designing to join one of the leading insurance businesses in Thailand. You will be responsible for a proven understanding of user experience concept driven.
**Responsibilities**:
- Managing User Emphasize, User Research, User Testing, Usability Testing, and reports (share with stakeholders).
- Defining best practices on UX-based Indicators & Metrics.
- Defining personas from the interview insights pattern, research reports, and artifacts such as customer journey maps and use-case documents to business stakeholders to collide an aspect of business stakeholders.
- Defining customer journey, touchpoint, story, and service blueprint.
- Defining best practices for persona and behavioral segmentation of users.
- Defining and developing user research plans using a variety of research methods framework within the timeline, and business requirements from clients from the stakeholder.
- Handling digital experience innovation & creativity.
- Handling digital product design experiments & benchmarking studies.
- Aspiring to UX world-class experience for users.
Qualification:
- At least 2 years of UX Design, Experience Design (Web, Mobile App).
- Experience in UX lean process, Design sprint, and Agile.
- Knowledgeable and practical hands-on user-centered design methodology.
- Knowledgeable in digital marketing, and business strategy is a plus.
- Knowledgeable in User Interface Design is a plus.
- Strong problem-solving and analytical skills.
- Technology Savvy.
- CX knowledge is a plus.
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