Business Intelligence Manager, Lazpay-lazpay

Location: **Thailand** - Department: Customer Service- Location: Thailand- Job Overview - The LazPay Artificial Intelligence Trainer (AIT) role, which is under LazPay Customer Care team, includes the ability to improve AI products’ customer experience by conducting data analysis, working with Research and Development teams, driving business process...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Job Overview - The LazPay Customer Care Data Analytics is responsible for providing LazPay customer insights including driving LazPay business growth. You will work closely with internal LazPay Customer Care team and other cross-functions to help identify business opportunities or...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Job Overview: - The LazPay Operation Management is under LazPay Customer Care team. Our objective is to ensure that customers have a flawless and effortless shopping experience with smooth and secure payment on our platform. The scope includes managing multiple LOBs, working closely...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Job Overview: - The LazPay Customer Experience (CX), which is under LazPay Customer Care team, is responsible for steering and improving the LazPay (Payment) Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT). Our...

Location: **Thailand** - Department: Commercial- Location: Thailand- Reporting directly to the Head of Business Development in the local marketplace team, the Special Project Lead will be responsible for working with the Head of BD to grow LazPay portfolio through initiating & leading special category projects, steering and managing subcategory projects with...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Job Overview: - Within the department in Customer Care, you will be responsible for assisting in research and analyzing customer (Buyer & Seller) feedback across all journey milestones, as well as execution of initiatives which will bring delivery of experience on Lazada platform...

Location: **Thailand** - Department: eCommerce Platform- Location: Thailand- Team and Role Introduction: - Lazada Pay is a new business unit with the goal of helping Lazada venture into the fintech space to enhance the overall platform user experience as well as capture new revenue streams.The Strategic PMO role will support the implementation of planned...

Location: **Thailand** - Department: Sales, Business Development & Strategy- Location: Thailand- Lead the strategic partnership team and act as the business owner to achieve quarterly business goals by generating a pipeline growth. - Identify Lazada's underlying business needs and requirements and develop business case analyses to address them, with a focus...

Location: **Thailand** - Department: Data & Business Intelligence- Location: Thailand- Responsibilities: - Reporting to Head of Business Intelligence & Strategy Planning for Customer Care, your job is to be the expert in using data to measure and analyze business performance.- Maintain & refine existing day to day operations-related automated reports -...

Location: **Thailand** - Department: Finance/Legal- Location: Thailand- Team and Role Introduction: - Lazada Pay is a new business unit with the goal of helping Lazada venture into the fintech space to enhance the overall platform user experience as well as capture new revenue streams. The Strategic Marketing Lead plays a critical role in planning and...