Customer Service Officer

4 days ago

กรงเทพมหานคร, Thailand Riverside Plaza Full time

**Company Description**
A unique grouping of diverse retailers, best in class dining destination for local and tourist and world class hotels all under one roof.
Relax on an open and airy terrace, and soak in an unparalleled riverside atmosphere at the new meeting spot in town.
- Manage product and service issues by investigating the appropriate resolution and following up with customers to ensure proper, complete and efficient resolutions.
- Partner with the organizations operations & buying team and recommend service enhancements, changes, and corrections.
- Partner on a daily basis with the Distribution Center team to ensure ecommerce order fulfillment remains efficient
- Clarify, educate, manage and explain service options, fees and processes to current and prospective customers along with billing accordingly with timely follow-up
- Respond and research any service failures or customer inquiries, and correct, report, and escalate accordingly to outlined procedures and processes
- Address customer issues and ensure effective and long term problem resolution in a high volume and high paced environment resulting in customer satisfaction, business growth, and account retention

**Qualifications**
- Bachelor ‘s degree in Marketing, Business Administration or any related field
- Minimum 2 years of experience in customer service, merchandising, product management
- High level of accuracy and detail oriented
- Excellent knowledge of MS Office (Word & Excel)
- Excellent organizational and multi-tasking skills
- Outstanding communication and interpersonal abilities

  • Corporate Customer Officer

    1 week ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Provide service for BC and Customers by E-mail. E2E Registration (Online and Batch) & Check documents and verify information before registration. ( E2E ) Perform product/service registration in both AWN & CSL order from BC and customer. Co-ordinate with related function for Implementation (Before & After Implementation). QualificationPrefer Age 25 - 35...

  • Corporate Customer Officer

    1 week ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Prefer Age 25 - 30 years. bachelor's degree in any. Good Human Relationship & Good Service Mind. Strong communication and interpersonal skills and dedication to customer satisfaction. Able to use MS Office. Recruiter Jidapha Sukeelak (จิดาภา สุขีลักษณ์)

  • Customer Service Officer

    6 days ago

    บางนา, กรุงเทพมหานคร, Thailand Ingredion Full time

    The Customer Service Officer (Supply Chain Management) is responsible for supporting our business growth consistently, who primary responsibilities to interact with customer to provide and process information in response to inquiries, concern and requests about product and service. - The Customer Service Officer (Supply Chain Management) will handle with...

  • Customer Service-bangkok Thailand

    2 weeks ago

    กรุงเทพมหานคร, Thailand Elite Advance Service Sdn Bhd Full time

    Office location: Singha Complex Building (MRT Petchaburi) 8 hours,5 days/week Able to work shifts 24/7 **ERX, a leading Fintech company, is hiring!!!** **ERX บริษัทชั้นนำในด้านฟินเทค กำลังเปิดรับสมัครงาน!!!** **Customer Service Agent |...

  • Customer Technology Platform Manager

    1 week ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...

  • Fbb Customer Support Officer

    1 week ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Job Posting Location Bangkok Job Summary Job Description Summary Responsible for correction and control installation issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers. Job Description Roles & Responses Verify document and create prospect within...

  • Customer Service Officer

    3 days ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand บริษัท โตโยต้า ทูโช อิเล็คทรอนิคส์ (ไทยแลนด์) จำกัด Full time

    Maintain solid customer relationships by handling questions and concerns with speed and professionalism - Contact Warehouse and manage delivery - Inventory controlling, issue invoice, billing, CN, DN conclude the extra cost **Qualifications**: - Female, Age 25-33 years old, Thai nationality - Bachelor's Degree in Business Administration or related field -...

  • Customer Service Officer

    6 days ago

    กรุงเทพมหานคร, Thailand Bio-Rad Laboratories Full time

    Overview: This Customer Service Officer will be managing, coordinating and processing all enquiries / orders to the complete satisfaction of the APAC customers within the guidelines set by the company. **How You’ll Make an Impact**: - Proactive and regular update & reconciliation with customers & channel partners - Process customers' orders promptly and...

  • Customer Service Officer

    1 week ago

    บางรัก, กรุงเทพมหานคร, Thailand บริษัท สยาม อะซึมา มัลติ ทรานส์ จำกัด Full time

    Customer Service Officer (พิธีการศุลกากร) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางรัก,เขตปทุมวัน,เขตสาทร) สาขาอาชีพหลัก :...

  • Customer Service

    1 week ago

    กรุงเทพมหานคร, Thailand Theodore International (Thailand) Co.,Ltd. Full time

    Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists. - Providing troubleshooting assistance for customer orders, account statuses and relevant problems - Negotiate prices and variations in prices and specification - Build meaningful relationships within the company and outside - Providing data and...